Data Centre Operations Manager (M4 Corridor), LHR Data Center Operations (DCO) in Manchester

As a Data Center Manager in Amazon, you will manage the world's largest Cloud Computing Infrastructure. You will encounter interesting, challenging and complex problems every day, being a technical manager means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role.

Your responsibilities will include:

• Managing and developing teams of technicians, providing both technical and leadership expertise and ensuring highest levels of performance.
• Maintaining existing co-located and in-house Data Centers.
• Helping build and bring online new Data Centers.
• Constantly improving all processes and procedures.
• Assisting and managing relationships with external vendors and contractors.
• Liaising with internal teams and management groups.
• Ensuring adherence to and exceeding local Health & Safety standards in all Data Centers.
• Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes.
• Assisting in implementing service methodologies including incident management, problem management, change management and capacity management.

You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your role. You will be able to drive performance levels to achieve the pace we build and operate our Data Centers at. Ideally, you will have previous experience in Data Centers or a similar technical environment, with exposure to developing strong relationships with both internal and external teams.

Qualifications:

• 5+ years of people management experience within an IT environment.
• In-depth knowledge and experience of change, problem and incident management.
• Understanding of Financial budgeting, Capex and Opex concepts.
• Experience in systems administration (Linux or Windows).
• Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred.
• Experience working in data centers or critical infrastructure.
• Experience in one or more IT infrastructure domains (storage, compute, networking, security, software development, systems administration, database engineering or administration, machine learning, cloud infrastructure, big data, DevOps, or other IT infrastructure domain).
• Experience in safety and security measures, ITIL foundation.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.