At a Glance
- Tasks: Lead IT projects, manage teams, and drive tech innovations for a seamless experience.
- Company: Join Amazon, a global leader in technology and customer service.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a collaborative team that values innovation and efficiency.
- Qualifications: Degree in Computer Science and experience managing IT teams required.
- Other info: Diversity and inclusion are core values at Amazon.
The predicted salary is between 43200 - 72000 £ per year.
As an IT Manager at Amazon, you will work alongside experienced, motivated people who have a passion for improving technology. Our managers are proactive and work to make sure our IT infrastructure is the best it can be. You’ll be responsible for driving innovations that support everyone’s experience – from customers to colleagues – so that our systems are efficient, fast and simple. Your work could include supporting your team as they improve operational processes with new hardware, automate manual processes and question solutions to find the best option for the business. You’ll also manage people and help create a dynamic and positive working environment.
Key job responsibilities
Devise and manage projects, including new technology deployments and internal programme.
Manage and solve challenges involving IT infrastructure, such as local site networks, services and hardware.
Support the team with a range of work, including improvements to operational processes, manual work automation and analysis of solutions
Deploy, maintain and troubleshoot IT solutions throughout their lifecyle.
Manage and develop on-site support teams and recruit new talent
A day in the life
As an IT Manager, you’ll be responsible for multiple sites and work in different settings where no two days are the same. You’ll make sure the IT infrastructure on-site is maintained and operational so that teams can deliver on behalf of our customers. Taking a data-driven approach, you’ll find opportunities to increase automation and efficiency, and pilot different technologies to support these objectives.
You’ll report directly to the Regional IT Manager and will lead on-site support teams, coordinate changes and technology launches, and manage risks. This is a collaborative role that will see you working with site leaders and developing people in your team to progress.
BASIC QUALIFICATIONS A degree in Computer Science or another technical field.
Relevant experience in managing IT teams and projects.
Advanced proficiency in verbal and written English and the local language.
Relevant experience of creating documents like narratives or white papers to present key metrics and their impact on business objectives.
Relevant experience working with networks, IT infrastructure, or system integration.
PREFERRED QUALIFICATIONS Experience in a fast-paced customer-centric environment, Experience of communicating with teams from different departments and at various levels of seniority
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit
IT Manager, OpsTech Solutions employer: Amazon.com, Inc
Contact Detail:
Amazon.com, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager, OpsTech Solutions
✨Tip Number 1
Familiarize yourself with Amazon's leadership principles. These principles guide decision-making and can help you align your experiences and values with what Amazon looks for in a candidate.
✨Tip Number 2
Network with current or former IT Managers at Amazon. They can provide insights into the role and share their experiences, which can be invaluable during your interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven innovation and improved operational processes in your previous roles. Use metrics to demonstrate your impact.
✨Tip Number 4
Showcase your ability to manage diverse teams and foster a positive work environment. Highlight any experience you have in recruiting and developing talent, as this is crucial for the role.
We think you need these skills to ace IT Manager, OpsTech Solutions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing IT teams and projects. Emphasize your technical skills and any experience with IT infrastructure, networks, or system integration.
Craft a Strong Cover Letter: In your cover letter, express your passion for improving technology and how your proactive approach aligns with Amazon's goals. Mention specific examples of how you've driven innovations or improved operational processes in previous roles.
Showcase Communication Skills: Since the role requires advanced proficiency in English and local languages, ensure that your application documents are well-written and free of errors. Highlight any experience you have in communicating with diverse teams and stakeholders.
Prepare for Behavioral Questions: Be ready to discuss your experiences in a fast-paced, customer-centric environment. Think of examples where you've managed challenges, led teams, or implemented new technologies, as these will likely come up during interviews.
How to prepare for a job interview at Amazon.com, Inc
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology and how it can improve processes. Share examples of past projects where you drove innovation or improved IT infrastructure.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in managing teams and projects. Highlight specific instances where you supported your team, resolved conflicts, or helped develop talent within your group.
✨Be Data-Driven
Since the role emphasizes a data-driven approach, come prepared with metrics or examples that showcase how you've used data to drive decisions or improve efficiency in previous roles.
✨Communicate Effectively Across Departments
Illustrate your ability to communicate with various teams and levels of seniority. Prepare anecdotes that demonstrate your collaborative skills and how you've successfully worked with different departments.