Systems Development Engineer, ESC Managed Operations in Dublin

Proven experience in software development or related field with proficiency in at least one modern programming language such as Java, Typescript, Python, or Ruby. Demonstrated experience in engineering, working with hardware, software, networking, and operating systems. Solid understanding of Linux and networking, and the ability to troubleshoot and anticipate problems that affect the performance, reliability, or availability of software systems.

AWS is set to introduce the inaugural European Sovereign Cloud (ESC). To spearhead this initiative, we are actively seeking experienced systems development engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. Your responsibilities will encompass overseeing the launch of the ESC, working closely with global AWS teams, and influencing the evolution of AWS services and technology.

A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in on-call rotations to resolve incidents occurring out-of-hours. The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers.

If you are an experienced professional ready for a challenging and impactful opportunity, you are invited to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS commitment to customer satisfaction and continual innovation.

A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You’ll spend roughly 50% of your time operating production systems and 50% working with your team to make long-term improvements to the reliability, availability, and performance of those software systems. Over the course of a week, you will root cause why some deployments recently failed, and fix those bugs. Later in the week you may execute a highly sensitive time-critical change to production. You can round off the week by participating in design discussions with another team, writing code, and providing actionable feedback to your team’s code.

Fluency in written and spoken English is required. Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud. Amazon will provide relocation support for successful applicants relocating within the European Union. Employees will participate in an On-Call rota. Experience with Infrastructure as Code (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar).

Diversity and inclusion are valued. AWS encourages candidates to apply even if they do not meet all preferred qualifications or skills. We celebrate varied experiences and paths. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.