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- Tasks: Support network and technology across Amazon MGM Studios' global productions.
- Company: Join Amazon MGM Studios, a leader in digital video services.
- Benefits: Competitive salary, diverse team, and opportunities for growth.
- Why this job: Be part of shaping the future of movies and television.
- Qualifications: Degree in Systems Engineering or relevant experience; tech-savvy and eager to learn.
- Other info: Dynamic environment with a focus on innovation and creativity.
The predicted salary is between 36000 - 60000 £ per year.
Your responsibilities will contribute to supporting network, technology, software and devices across Amazon MGM Studios global productions. TechOps teams support the Studios production personnel (cast and crew) and Studios business teams (development, engineering, programming and marketing). We work in a team environment and regularly interact with production personnel and studio executives at all levels.
Regular activities include systems administration, troubleshooting, issue prioritization, root cause analysis in problem solving and escalation in a variety of software and hardware environments.
Responsibilities- Drive the execution and improvement of key service delivery processes throughout the content production lifecycle and the global Studios organization.
- Support hardware devices, manage software applications, provide a positive customer service experience and partner daily with cross-functional partners.
Our TechOps teams support the Studios production personnel (cast and crew) and Studios business teams (content development, software engineering, content programming and marketing). We work in a team environment and regularly collaborate with studios production personnel and studio executives at all levels.
The Technology Operations Engineer will have an excellent understanding of computer components (hardware and software) and a demonstrated willingness to learn and apply new technology. A successful candidate will demonstrate a technical aptitude, the ability to deal effectively with people in a wide variety of situations. A successful candidate will also be able to prioritize a multitude of concurrent issues, able to escalate and demonstrate a proven ability to operate in complex situations. You will provide first and second tier technical support, contribute to enterprise cross-functional projects and interact with software developers, executives, vendors and other support teams.
Qualifications- Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience.
- Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration.
- Experience working with Linux.
- Experience in systems engineering.
- Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent.
- Knowledge of TCP/IP and networking protocols such as HTTP and DNS.
- Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security.
- Experience working in a 24/7 production environment.
- Experience with service-oriented architecture and web services.
Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is one of the leading digital video services on the Internet today, and we’re just getting started changing the way millions of people around the world enjoy content.
Now available in more than 240 countries and territories, Prime Video offers customers the broadest selection of any on-demand video service, including our critically-acclaimed Amazon Originals Series such as the multi-award-winning The Marvelous Mrs. Maisel, Tom Clancy's Jack Ryan, The Boys; UK-produced hit Amazon Original series like Good Omens, The Grand Tour, All or Nothing: Manchester City and forthcoming drama series The Power; exclusive TV shows like Star Trek: Picard, American Gods and Vikings; and movies like Late Night and Get Duked, plus live sport including ATP and WTA Tour and US Open Tennis and Premier League football.
Amazon MGM Studios is the movies and television development and production arm of Amazon. It is our role to produce original content and license studio programs worldwide in exclusive service of Amazon's Prime Video customers. We need your passion, innovative ideas, and creativity to help take us to new heights.
Amazon MGM Studios Technology is looking for a Technology Operations Engineer to help drive the execution and improvement of key service delivery processes throughout the Studios organization.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
TechOps & Support Engineer, Amazon MGM Studios | Technology Operations & Support in City of Westminster employer: Amazon.com, Inc
Contact Detail:
Amazon.com, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TechOps & Support Engineer, Amazon MGM Studios | Technology Operations & Support in City of Westminster
✨Tip Number 1
Network, network, network! Reach out to folks in the industry, especially those at Amazon MGM Studios. Use LinkedIn to connect with current employees and ask for informational chats. You never know who might help you land that interview!
✨Tip Number 2
Prepare for your interviews by brushing up on your technical skills. Make sure you're comfortable discussing systems administration, troubleshooting, and any relevant programming languages. Practice common interview questions and scenarios related to TechOps roles.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to discuss past experiences where you tackled complex issues or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on our careers page for new openings that match your skills and interests.
We think you need these skills to ace TechOps & Support Engineer, Amazon MGM Studios | Technology Operations & Support in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the TechOps & Support Engineer role. Highlight any relevant experience in systems administration, troubleshooting, and customer service to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about technology operations and how your background makes you a great fit for Amazon MGM Studios. Keep it engaging and personal.
Show Off Your Technical Skills: Don’t hold back on showcasing your technical expertise! Mention your experience with Linux, scripting languages, and any relevant projects you've worked on. We love seeing candidates who can demonstrate their technical aptitude.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Amazon MGM Studios!
How to prepare for a job interview at Amazon.com, Inc
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of computer components, networking protocols, and the specific technologies mentioned in the job description. Being able to discuss your experience with Linux, scripting languages, and service-oriented architecture will show that you're not just familiar but also passionate about the tech you'll be working with.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in previous roles. Think about times when you had to troubleshoot or escalate problems effectively. This will demonstrate your ability to prioritise and manage multiple concurrent issues, which is crucial for a TechOps role.
✨Emphasise Team Collaboration
Since this role involves working closely with production personnel and cross-functional teams, be ready to discuss your experience in team environments. Share stories that highlight your communication skills and how you’ve successfully collaborated with others to achieve common goals.
✨Customer Service Mindset
Remember, providing a positive customer service experience is key in this role. Be prepared to talk about how you've handled customer interactions in the past, especially in high-pressure situations. Showing that you can maintain professionalism and empathy will set you apart from other candidates.
