As a Technical Account Manager with German you'll be the trusted advisor for our AGI-DS scientists, providing expert consultation on ML/Gen AI data collections and managing customer relationships. You'll drive business value through technical advisory and partnership building, creating and managing workstreams that delight our customers and deliver meaningful change for the models that back them., Drive and document effective ML/GenAI solutions for customer requests, transforming complex research objectives into clear, actionable data collection requirements Coordinate across teams to ensure seamless delivery and stakeholder alignment Own relationships with customer scientists, becoming their go-to partner for ML data solutions Provide consultation on ML workflow capabilities, helping customers maximize value Monitor and optimize collection health metrics to ensure customer success Drive customer adoption through providing technical value and the provision of an exemplary customer experience. You'll also: Guide customers on workflow feasibility and data collection best practices Collaborate with implementation teams to define and validate technical requirements Evaluate scalability of annotation scenarios and provide strategic recommendations Influence technical documentation and guidelines
- Speak, write, and read fluently in German and English at C1 level or above
- Strong technical foundation with hands‑on experience in Python or SQL, command‑line tools (CLI), and JSON
- Minimum 2 years of experience in a customer‑facing or client‑facing technical role (e.g., technical support, solutions consulting, technical account management, implementation consulting, presales engineering, or similar)
Preferred Qualifications
- Bachelor's degree in Computer Science, Business or a related field
- Experience in AI/ML data workflows, data annotation, or data collection operations
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult your Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.
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Technical Account Manager, Data Collection Excellence in City of Westminster employer: Amazon.com, Inc
Amazon is an exceptional employer, offering a dynamic work environment in the heart of London that fosters innovation and collaboration. As a Transfer Pricing Manager, you will benefit from a culture that values diversity and encourages professional growth through continuous learning and development opportunities. With a focus on meaningful work and a commitment to employee well-being, Amazon provides a unique platform for you to thrive in your career while making a significant impact in the EMEA region.
