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For Companies At a Glance
- Tasks: Engage customers, manage store appearance, and prepare fresh food in a fast-paced environment.
- Company: Join Amazon Fresh, where we redefine convenience with quality products and innovative technology.
- Benefits: Enjoy generous paid time off, employee discounts, and comprehensive health insurance.
- Why this job: Be part of a dedicated team that prioritizes customer service and continuous learning.
- Qualifications: GCSE or equivalent required; previous customer-facing experience and great communication skills preferred.
- Other info: Flexible full-time and part-time shifts available; inclusive culture welcoming diverse applicants.
The predicted salary is between 20000 - 28000 £ per year.
As a Retail Associate you will represent Amazon Fresh by fostering a vibrant store culture focused on customers, trust, integrity, and continuous learning. The work environment is fast-paced and dynamic, and requires attention to detail and the ability to prioritise tasks. You’ll be part of a dedicated team that maintains punctual attendance, safety, and quality standards, whilst identifying opportunities for improvement. Our team goes above and beyond to delight our customers.
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Customer engagement: Deliver exceptional customer service by greeting customers, assisting with questions, supporting the checkout and payment process, and putting them first in all interactions
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Product knowledge: Stay updated on products, processes and promotions to effectively assist customers and help them to locate items within the store
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Floor management: Maintain store appearance and cleanliness, rotate and replenish stock, organize shelves, and unpack deliveries
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Fresh food preparation: Work in the food preparation area to prep, package, and label food products of varying temperatures, maintain a well-stocked bakery and adhere to freshness and kitchen hygiene standards
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Store standards: Collaborate with store leaders to maintain the physical safety and high-quality standards, and effectively communicate safety concerns
Benefits
Eligible employees have access to the following benefits after 90 days of employment
We encourage applications from candidates who are returning to the workforce, have military experience, are seniors, or do not have a university degree., General Certificate of Secondary Education (GCSE) or equivalent, Previous customer-facing experience
- Great communication skills
Full-time: Availability between 5:00am and 11:00pm required Monday-Sunday
- Part-time: Availability between 5:00am and 11:00pm required Saturday and Sunday plus two weekdays
About Amazon Fresh
Amazon Fresh stores provide customers exceptional convenience and a wide selection of quality products, fresh foods, and hot food at competitive prices. Our stores feature innovative technology that empowers customers to navigate aisles effortlessly and offers multiple ways to pay. Amazon Fresh employees help set new standards for the store experience through their dedication to customer service. We look for outstanding people who have a passion to learn and can serve our customers with excellence., Work-life balance: Generous paid-time-off, plus personal time, and holidays
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Employee perks: Employee discount code for Amazon products or products fulfilled by Amazon
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Finances: Pension Plan where Amazon matches up to 5% of your maximum pay
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Health: Private Medical Insurance, Dental Insurance, and Eye Care vouchers
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Lifestyle: Employee Assistance and Work+Family programs to help you manage work, and family priorities
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Educational support: Tuition assistance and apprenticeship program opportunities to help you meet your educational goals
Application Steps
As part of our application process, you’ll be prompted to complete an online assessment. Your application will not be reviewed until this assessment is completed.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon Fresh Retail Associate - Sevenoaks employer: Amazon.com, Inc
Contact Detail:
Amazon.com, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Amazon Fresh Retail Associate - Sevenoaks
✨Tip Number 1
Familiarize yourself with Amazon Fresh's product offerings and services. Understanding the range of products and promotions will help you engage customers effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in mock scenarios. This will prepare you to handle various customer interactions confidently and showcase your ability to prioritize customer satisfaction.
✨Tip Number 3
Highlight any previous experience in fast-paced environments, especially in retail or food preparation. Being able to discuss how you managed tasks under pressure will demonstrate your suitability for the dynamic work environment at Amazon Fresh.
✨Tip Number 4
Be ready to discuss safety and quality standards in your interview. Showing that you understand the importance of maintaining a safe and clean store environment will align with Amazon Fresh's commitment to high standards.
We think you need these skills to ace Amazon Fresh Retail Associate - Sevenoaks
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Retail Associate at Amazon Fresh. Highlight your customer service experience and ability to work in a fast-paced environment in your application.
Tailor Your CV: Customize your CV to reflect relevant skills and experiences that align with the job description. Emphasize your communication skills, attention to detail, and any previous customer-facing roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of Amazon Fresh's values. Mention specific examples of how you've gone above and beyond for customers in the past.
Complete the Online Assessment: Remember that your application will not be reviewed until you complete the online assessment. Take your time to answer the questions thoughtfully, as this is an important part of the application process.
How to prepare for a job interview at Amazon.com, Inc
✨Show Your Customer Service Skills
As a Retail Associate, exceptional customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to engage with customers and resolve their issues effectively.
✨Demonstrate Product Knowledge
Familiarize yourself with Amazon Fresh's product offerings and any current promotions. During the interview, express your enthusiasm for learning about new products and how you can assist customers in finding what they need.
✨Emphasize Team Collaboration
Amazon Fresh values teamwork. Be ready to discuss how you've worked collaboratively in past jobs. Share specific instances where you contributed to a team goal or helped maintain high standards in a fast-paced environment.
✨Prepare for Safety and Hygiene Standards
Since you'll be working in food preparation, it's important to understand safety and hygiene protocols. Be prepared to discuss your knowledge of these standards and how you would ensure compliance in your role.
