Sr. Technical Program Manager, Compliance & Certification

The Compliance & Certifications team is looking for a Sr. Technical Program Manager who will serve as a Certifications Lead in a complex, cross-functional compliance environment, responsible for driving certification readiness and execution across global cybersecurity and safety standards. This role is critical to delivering and operationalizing compliance for horizontal standards that impact all device programs, irrespective of market or product family. Unlike product-level certifications, frameworks like the FCC Cyber Trust Mark (NIST IR 8425), and ETSI EN 303 645 and EN 18031 impose systemic requirements across the entire product lifecycle – including architecture, design, SDLC, post-market monitoring, and governance.

The right candidate will serve as the single-threaded execution lead, ensuring technical teams are implementing the appropriate controls, lifecycle documentation, and audit deliverables needed to meet enforcement deadlines and pass third-party reviews.

This role requires a combination of regulatory expertise, technical depth, and program management discipline, enabling Amazon to maintain certification velocity while reducing compliance risk across all device portfolios.

Key job responsibilities
– Driving end-to-end certification workstreams across engineering, security, legal, and product organizations
– Translating regulatory requirements into actionable compliance controls embedded in device development processes
– Establishing evidence collection, risk classification, and audit readiness frameworks that scale across NPIs and sustaining devices.
– Tracking and reporting certification progress to senior leadership, escalating risks, and ensuring timely resolution ahead of regulatory deadlines
– Ownership of applicable certifications for all NPI and sustaining SKUs by defining scope, securing resources, and ensuring timely completion of certification deliverables
– Tracking certification risk for all MP-bound NPIs by identifying gaps, monitoring mitigation plans, and escalating risks ahead of milestones
– Management of 3P test lab engagements and legal attestation coordination by driving scheduling, deliverable alignment, and cross-functional approvals
– Development and standardization of certification templates and deliverables by creating scalable documentation frameworks and embedding them in the product lifecycle
– Serve as the single-threaded owner for issue escalation, audit support, and external regulator queries by coordinating responses, consolidating evidence, and ensuring consistent stakeholder communication

A day in the life
In this role, you will work closely with engineering, security, legal, and product leaders to translate regulatory requirements into real-world design and certification outcomes. Your customers are the device programs across Amazon, and your work ensures products can launch globally on time while meeting the most stringent cybersecurity and safety standards – directly reducing business risk and enabling customer trust.

About the team
The team sits within Amazon Devices, driving firmware and security compliance across all product families by operationalizing global cybersecurity and safety regulations. Our mission is to embed trust and resilience into every device we ship, working as a collaborative, solutions-oriented group that bridges technical, legal, and regulatory domains to enable secure, on-time launches worldwide.

Experience in technical program management working directly with software engineering teams
– Experience managing cross-functional programs and release schedules
– Experience building and evaluating system-level technical design
– Experience developing and executing/delivering product and technical roadmaps
– Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules, Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
– Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
– Experience defining KPI\’s/SLA\’s used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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