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- Tasks: Manage relationships with 3PL carriers and improve logistics operations.
- Company: Join Amazon's Global Logistics Exports team, a leader in worldwide logistics solutions.
- Benefits: Enjoy a diverse workplace, career growth opportunities, and a focus on innovation.
- Why this job: Be part of a dynamic team that impacts global shipping and customer satisfaction.
- Qualifications: Experience in project management and proficiency in Excel, SQL, and Lean principles required.
- Other info: Amazon values diversity and is committed to equal opportunity employment.
The predicted salary is between 36000 - 60000 £ per year.
Amazon is currently looking for a highly motivated, forward-thinking, and analytical Program Manager – Carrier Management to join the Global Logistics Exports team. The Global Logistics team is dedicated to building, managing, and operating a worldwide logistics network that enables B2C cross-border shipments from anywhere in the world and delivers to customers globally, cost-effectively.
The role is a critical function within Global Logistics, focusing on continuously improving service levels, capacities, and costs of our logistics service providers to ensure customer promises are maintained.
Key Responsibilities
- Own the relationship with 3PL carriers and manage their operations.
- Deliver KPIs related to destination service, including root cause analysis, solution design, and implementation.
- Support Global Mile Operations Peak Readiness Plans, managing the carrier management component.
- Drive the overall destination service strategy for Global Mile.
- Manage internal support teams and develop processes and tools for scalable and flexible operations.
- Collaborate with program managers and business leaders to communicate and influence critical business initiatives.
- Gather and analyze data to inform business decisions.
Qualifications
- Experience in program or project management.
- Proficiency in Excel, MS Access, and SQL.
- Bachelor\’s degree or equivalent.
- Knowledge of Lean principles and DMAIC methodology.
- Experience in requirement gathering and writing clear, detailed requirement documents.
Amazon is an equal opportunity employer. We believe that employing a diverse workforce is central to our success. We make recruiting decisions based on experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and data security is a top priority for Amazon. Please consult our Privacy Notice to learn more about how we handle personal data.
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Program Manager - Carrier Management, Global Logistics Exports employer: Amazon.com, Inc
Contact Detail:
Amazon.com, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Manager - Carrier Management, Global Logistics Exports
✨Tip Number 1
Familiarise yourself with Amazon's logistics operations and their specific challenges. Understanding the nuances of B2C cross-border shipments will help you speak knowledgeably about how you can contribute to improving service levels and costs.
✨Tip Number 2
Brush up on your data analysis skills, especially in Excel, MS Access, and SQL. Being able to demonstrate your ability to gather and analyse data effectively will be crucial in showcasing your analytical capabilities during discussions.
✨Tip Number 3
Network with current or former Amazon employees, particularly those in logistics or program management roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your experience with Lean principles and DMAIC methodology. Be ready to share specific examples of how you've applied these concepts in past roles to drive efficiency and improve processes.
We think you need these skills to ace Program Manager - Carrier Management, Global Logistics Exports
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Program Manager - Carrier Management position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: When writing your CV and cover letter, focus on your experience in program or project management. Include specific examples of how you've successfully managed operations, improved service levels, or worked with logistics providers.
Showcase Technical Skills: Make sure to mention your proficiency in Excel, MS Access, and SQL in your application. Provide examples of how you've used these tools in previous roles to analyse data or improve processes.
Demonstrate Analytical Thinking: In your application, emphasise your analytical skills by discussing instances where you've gathered and analysed data to inform business decisions. This will show your ability to contribute to the data-driven culture at Amazon.
How to prepare for a job interview at Amazon.com, Inc
✨Understand the Role
Make sure you have a clear understanding of the Program Manager - Carrier Management role. Familiarise yourself with the key responsibilities, especially around managing 3PL carriers and delivering KPIs. This will help you articulate how your experience aligns with their needs.
✨Showcase Analytical Skills
Since the role requires strong analytical skills, be prepared to discuss specific examples where you've used data to inform decisions. Highlight your proficiency in Excel, MS Access, and SQL, and consider bringing along any relevant projects or analyses you've completed.
✨Demonstrate Lean Knowledge
Knowledge of Lean principles and DMAIC methodology is crucial for this position. Be ready to explain how you've applied these concepts in past roles, and think of scenarios where you've improved processes or reduced waste.
✨Prepare for Behavioural Questions
Expect behavioural interview questions that assess your ability to collaborate and influence others. Use the STAR method (Situation, Task, Action, Result) to structure your responses, focusing on your experiences in managing teams and driving business initiatives.
