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For Companies At a Glance
- Tasks: Drive initiatives to improve delivery performance across 120+ stations in the UK.
- Company: Join Amazon's Grocery Logistics team, optimising global grocery delivery programs.
- Benefits: Enjoy flexible working options and a diverse, inclusive workplace culture.
- Why this job: Be part of a cutting-edge team shaping the future of grocery delivery.
- Qualifications: Advanced Excel and SQL skills; experience in project management and stakeholder engagement required.
- Other info: Amazon values diversity and is committed to equal opportunities for all applicants.
The predicted salary is between 36000 - 60000 £ per year.
Be able to access and analyze complex data sets to drive effective decision making
– Foster strong relationships with partner teams to gain buy- in on critical strategic decisions
– Communicate clearly and concisely with leadership up to Director level to explain performance trends, actions, and reasoning for business decisions.
– Be able to operate with limited levels of support and have a strong ability to drive results autonomously when necessary
A day in the life
The Program Manager will be responsible for driving initiatives to improve Cost Per Delivery (CPD), on time deliveries, and first time delivery success rates across more than 120 delivery stations within the UK. To be successful and deliver on the goals within each of these areas of focus, the Program Manager will need to conduct and present complex analysis to influence and gain alignment from cross-functional stakeholders. In addition to delivering on these goals, the Program Manager will need to be a Subject Matter Expert (SME) in the end-to-end AGL delivery processes to assist partner teams in shaping product roadmaps, prioritizing initiatives and advising on critical considerations within the Grocery delivery space.
The Program Manager will be responsible for providing complex last-mile research for strategic decisions in managing delivery performance metrics. This will include deep diving underlying metric and tech tool performance to continually uncover opportunities for optimization and drives data-based solutions within the end-to-end delivery and technical processes. It is imperative that the Program Manager proactively seeks opportunities for further performance optimization, quantifies the business opportunities, and leads working groups to effectively generate potential solutions. Due to the varying skill and exposure levels in their partner teams, it is important for the Program Manager to possess a deep understanding of the subject, frame potential solutions effectively and build trust with stakeholders to drive improvements in key performance metrics.
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
– Experience working cross functionally with tech and non-tech teams
– Experience defining program requirements and using data and metrics to determine improvements
– Experience in program or project management
– Experience implementing repeatable processes and driving automation or standardization
– Experience defining and executing program requirements, Experience in driving end to end delivery, and communicating results to senior leadership
– Experience leading process improvements
– Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
– Experience building processes, project management, and schedules
The Amazon Grocery Logistics (AGL) Delivery team is looking for an analytically-minded and driven individual to help optimize the delivery strategy for Amazon\’s Global Grocery Delivery programs. AGL supports the operations and supply chain for Amazon Fresh, Whole Foods, Grocery Partnerships and other Worldwide delivery businesses. AGL has future plans for ground-breaking customer offerings to dramatically improve customer experience and delivery partner experience to create a best-in-class delivery program., Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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Program Manager, Amazon Grocery Logistics Delivery employer: Amazon.com, Inc
Contact Detail:
Amazon.com, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Program Manager, Amazon Grocery Logistics Delivery
✨Tip Number 1
Familiarise yourself with the key performance metrics mentioned in the job description, such as Cost Per Delivery (CPD) and on-time delivery rates. Understanding these metrics will help you speak confidently about how you can contribute to improving them during interviews.
✨Tip Number 2
Build a solid understanding of Amazon's Grocery Logistics processes. Research their current strategies and challenges in the grocery delivery space, so you can discuss relevant insights and potential improvements when you meet with stakeholders.
✨Tip Number 3
Network with professionals in the logistics and delivery sectors, especially those who have experience with Amazon or similar companies. This can provide you with insider knowledge and potentially valuable connections that could help you land the job.
✨Tip Number 4
Prepare to demonstrate your analytical skills by discussing specific examples where you've used data to drive decisions. Be ready to explain how you approached complex problems and the outcomes of your initiatives, as this aligns closely with the role's requirements.
We think you need these skills to ace Program Manager, Amazon Grocery Logistics Delivery
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Program Manager position. Familiarise yourself with key terms like Cost Per Delivery (CPD) and last-mile research to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in data analysis, project management, and stakeholder management. Use specific examples that demonstrate your ability to drive results autonomously and work cross-functionally.
Showcase Analytical Skills: Given the emphasis on complex data analysis, include any relevant skills or experiences with tools like Excel and SQL. Mention specific projects where you used these skills to influence business decisions or improve processes.
Communicate Clearly: When writing your application, ensure your communication is clear and concise. Practice explaining your past performance trends and decision-making processes as if you were addressing senior leadership, as this will be crucial for the role.
How to prepare for a job interview at Amazon.com, Inc
✨Showcase Your Analytical Skills
Prepare to discuss your experience with complex data analysis. Be ready to explain how you've used tools like Excel and SQL to drive decision-making in previous roles, especially in relation to delivery performance metrics.
✨Build Relationships with Stakeholders
Highlight your ability to foster strong relationships with cross-functional teams. Share examples of how you've gained buy-in for strategic decisions and influenced stakeholders at various levels, particularly in a project management context.
✨Communicate Clearly and Concisely
Practice articulating your thoughts clearly, especially when discussing performance trends and business decisions. Be prepared to present complex information in a straightforward manner, as you may need to communicate with senior leadership.
✨Demonstrate Autonomy and Initiative
Emphasise your ability to work independently and drive results without extensive support. Provide examples of situations where you've proactively sought opportunities for optimisation and led initiatives to improve processes.
