At a Glance
- Tasks: Handle vehicle technical claims and provide excellent customer service.
- Company: Established automotive company with nearly 50 years in the industry.
- Benefits: 25 days holiday, private medical insurance, and career progression opportunities.
- Other info: Hybrid working options available after initial training.
- Why this job: Join a dynamic team working with luxury car brands and enjoy a great work-life balance.
- Qualifications: NVQ Level 2 or 3 in Motor Vehicle Maintenance and relevant experience.
Location: Around Leeds area
Salary: from £25,945 (level 2) to £30,705 (level 3) plus overtime and excellent holidays (5 weeks plus Bank Holidays). Monday to Friday. West Yorkshire - Hybrid/Homeworking.
This role is ideal for a Qualified Motor Vehicle Technician seeking a varied role with a good work-life balance.
Qualifications and Skills Required:
- L2 or L3 NVQ in Maintenance and vehicle repair or equivalent.
- City & Guilds Level 3 certificate (or equivalent) in Motor Vehicle Maintenance (Will consider Level 2 with relevant experience).
- Previous experience in a Motor Vehicle Technical Environment.
- Excellent customer service skills.
- Reasonable IT literacy.
Key Responsibilities:
- Handling Vehicle Technical claims and telephone enquiries from customers, dealerships, and end users.
- Working with many major motor manufacturers like JLR, Bentley, Aston Martin, McLaren, PSA group, Volvo, and Renault.
- Using your technical knowledge to authorise claims and negotiate payments for Engine Repairs, mechanical breakdowns, parts, and labour rates, which can involve high values.
Work Environment:
- Initially full-time office-based training, followed by the option to work from home.
- The employer is a well-established company with nearly 50 years in the industry, known for award-winning vehicle warranty and asset protection products.
Benefits:
- 25 days holiday plus Bank Holidays.
- Option to buy additional holidays.
- Childcare Vouchers.
- Cycle to Work scheme.
- Private Medical Insurance.
- Excellent career progression opportunities.
- Additional leave.
- Casual dress.
- Company pension.
- Free parking.
- Life insurance.
- On-site parking.
- Sick pay.
- Work from home.
Application: Interested candidates are encouraged to apply in the first instance.
Automotive Warranty Technician in Leeds employer: Amazing People Recruitment Limited
Join a well-established company in the Leeds area, renowned for its award-winning vehicle warranty and asset protection products. With a strong focus on employee well-being, we offer a hybrid work environment, generous holiday allowances, and excellent career progression opportunities, making it an ideal workplace for qualified Motor Vehicle Technicians seeking a fulfilling and balanced career.
Contact Details:
Amazing People Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Warranty Technician in Leeds
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, especially those who work with major manufacturers. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Think of real-life examples where you've solved problems or helped customers, as these will impress potential employers.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for openings that suit your skills and interests, and make sure to tailor your approach to each role.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Automotive Warranty Technician in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in the automotive industry. We want to see how your skills match up with the role of Automotive Warranty Technician, so don’t be shy about showcasing your qualifications and any previous roles that relate to vehicle maintenance.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this position. We love seeing enthusiasm, so let us know what excites you about working with major motor manufacturers and how your technical knowledge can benefit our team.
Show Off Your Customer Service Skills:Since this role involves handling claims and enquiries, it’s crucial to demonstrate your excellent customer service skills. Share examples from your past experiences where you’ve successfully resolved issues or provided outstanding support to customers.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Amazing People Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repairs. Be ready to discuss specific examples from your experience that demonstrate your expertise, especially with high-value claims and negotiations.
✨Customer Service is Key
Since this role involves handling enquiries from customers and dealerships, prepare to showcase your customer service skills. Think of scenarios where you've successfully resolved issues or provided exceptional service, and be ready to share those stories.
✨Familiarise Yourself with the Company
Do a bit of homework on the company and its products. Understanding their warranty and asset protection offerings will help you align your answers with their values and show that you're genuinely interested in the role.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. This could be about the team you'll be working with, the training process, or opportunities for career progression. It shows you're engaged and serious about the position.
