At a Glance
- Tasks: Provide first-line IT support and troubleshoot tech issues in a dynamic environment.
- Company: Established manufacturing business with a focus on technology and growth.
- Benefits: Competitive salary, structured training, and career progression opportunities.
- Other info: On-site role in South Oxfordshire, perfect for recent graduates.
- Why this job: Kickstart your IT career in a supportive team while working with cutting-edge technology.
- Qualifications: Degree in IT or related field and a passion for tech support.
The predicted salary is between 25000 - 32000 £ per year.
Location: South Oxfordshire (Office-Based, 5 Days per Week)
Salary: Competitive + Benefits
About Us
We are a well-established and growing manufacturing business based in South Oxfordshire. Technology plays a central role in our operations, and we are looking to expand our IT team with a motivated and enthusiastic entry-level IT Support Engineer.
The Role
This is an excellent opportunity for a recent graduate looking to start a career in IT within a dynamic, hands-on manufacturing environment. You will provide first-line technical support to internal users, ensuring systems, hardware, and software run smoothly across the business.
Key Responsibilities
- Provide first-line IT support to staff across the organisation
- Troubleshoot hardware, software, and network issues
- Set up and configure laptops, desktops, and mobile devices
- Assist with user account management (e.g. onboarding/offboarding, password resets)
- Support IT infrastructure, including printers, servers, and network equipment
- Maintain accurate IT documentation and asset registers
- Escalate complex issues to senior IT team members when required
Requirements
- Degree in IT, Computer Science, or a related technology field
- Strong interest in IT support and infrastructure
- Basic understanding of Windows OS, Microsoft 365, and networking concepts
- Good problem-solving skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to work on-site in South Oxfordshire, 5 days per week
Desirable Skills (Not Essential)
- Previous internship or work experience in IT support
- Familiarity with Active Directory or ticketing systems
- Knowledge of manufacturing or industrial environments
What We Offer
- Structured training and development opportunities
- Exposure to a broad range of technologies in a real-world environment
- Supportive team culture with opportunities for career progression
- Competitive salary and benefits package
How to Apply
If you are a motivated graduate ready to start your IT career, we would love to hear from you. Please submit your CV along with a brief cover letter outlining your interest in the role.
IT Support Engineer in Grove employer: AMASS TECHNOLOGY LTD
Join our well-established manufacturing business in South Oxfordshire as an IT Support Engineer, where technology is at the heart of our operations. We offer a supportive team culture, structured training, and ample opportunities for career progression, making it an ideal environment for recent graduates eager to kickstart their IT careers. With a competitive salary and benefits package, you will gain hands-on experience while contributing to a dynamic workplace that values innovation and growth.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in Grove
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even alumni from your university who work in IT. They might know of openings or can give you a heads-up about companies looking for fresh talent.
✨Tip Number 2
Get your hands dirty with some practical experience. Volunteer for tech support at local charities or offer to help friends and family with their IT issues. This not only builds your skills but also gives you real-world examples to discuss in interviews.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd troubleshoot specific issues or handle user queries. The more you rehearse, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Support Engineer in Grove
Some tips for your application 🫡
Craft a Tailored CV:Make sure your CV highlights your relevant skills and experiences that align with the IT Support Engineer role. We want to see how your degree and any hands-on experience can contribute to our team!
Write a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about IT support and how you can bring value to our dynamic environment. Keep it concise but engaging – we want to get to know you!
Show Off Your Problem-Solving Skills:In both your CV and cover letter, mention specific examples where you've tackled tech issues or helped others with IT problems. We love seeing your thought process and how you approach challenges!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at AMASS TECHNOLOGY LTD
✨Know Your Tech Basics
Brush up on your knowledge of Windows OS, Microsoft 365, and basic networking concepts. Being able to discuss these topics confidently will show that you have a solid foundation for the IT Support Engineer role.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've tackled technical issues in the past, whether during your studies or any internships. Highlighting your problem-solving approach will demonstrate your readiness for first-line support.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. As an IT Support Engineer, you'll need to communicate effectively with non-technical staff, so showcasing your interpersonal skills during the interview is key.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's IT infrastructure and team dynamics. This shows your genuine interest in the role and helps you assess if the company culture aligns with your career goals.
