At a Glance
- Tasks: Provide first-line IT support and troubleshoot tech issues in a dynamic manufacturing environment.
- Company: Established manufacturing business in South Oxfordshire with a focus on technology.
- Benefits: Competitive salary, structured training, supportive culture, and career progression opportunities.
- Other info: On-site role with a collaborative team atmosphere and growth potential.
- Why this job: Kickstart your IT career with hands-on experience and exposure to diverse technologies.
- Qualifications: Degree in IT or related field; strong interest in IT support and problem-solving skills.
The predicted salary is between 25000 - 32000 £ per year.
Location: South Oxfordshire (Office-Based, 5 Days per Week)
Salary: Competitive + Benefits
About Us
We are a well-established and growing manufacturing business based in South Oxfordshire. Technology plays a central role in our operations, and we are looking to expand our IT team with a motivated and enthusiastic entry-level IT Support Engineer.
The Role
This is an excellent opportunity for a recent graduate looking to start a career in IT within a dynamic, hands-on manufacturing environment. You will provide first-line technical support to internal users, ensuring systems, hardware, and software run smoothly across the business.
Key Responsibilities
- Provide first-line IT support to staff across the organisation
- Troubleshoot hardware, software, and network issues
- Set up and configure laptops, desktops, and mobile devices
- Assist with user account management (e.g. onboarding/offboarding, password resets)
- Support IT infrastructure, including printers, servers, and network equipment
- Maintain accurate IT documentation and asset registers
- Escalate complex issues to senior IT team members when required
Requirements
- Degree in IT, Computer Science, or a related technology field
- Strong interest in IT support and infrastructure
- Basic understanding of Windows OS, Microsoft 365, and networking concepts
- Good problem-solving skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to work on-site in South Oxfordshire, 5 days per week
Desirable Skills (Not Essential)
- Previous internship or work experience in IT support
- Familiarity with Active Directory or ticketing systems
- Knowledge of manufacturing or industrial environments
What We Offer
- Structured training and development opportunities
- Exposure to a broad range of technologies in a real-world environment
- Supportive team culture with opportunities for career progression
- Competitive salary and benefits package
How to Apply
If you are a motivated graduate ready to start your IT career, we would love to hear from you. Please submit your CV along with a brief cover letter outlining your interest in the role.
Graduate IT Support Engineer – Hands-on Manufacturing Tech in Grove employer: AMASS TECHNOLOGY LTD
Join a well-established and growing manufacturing business in South Oxfordshire, where technology is at the heart of our operations. As a Graduate IT Support Engineer, you'll benefit from structured training and development opportunities within a supportive team culture, ensuring you have the tools to thrive and progress in your IT career. With a competitive salary and exposure to a diverse range of technologies, this role offers a meaningful start to your professional journey in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate IT Support Engineer – Hands-on Manufacturing Tech in Grove
✨Tip Number 1
Network like a pro! Reach out to your university alumni or local tech meetups. You never know who might have a lead on that perfect IT Support Engineer role.
✨Tip Number 2
Get hands-on experience! Volunteer for tech support at local events or help friends with their IT issues. It’s a great way to build your skills and show off your problem-solving abilities.
✨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you’d troubleshoot specific issues and be ready to explain your thought process clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from motivated graduates like you!
We think you need these skills to ace Graduate IT Support Engineer – Hands-on Manufacturing Tech in Grove
Some tips for your application 🫡
Craft a Tailored CV:Make sure your CV highlights your relevant skills and experiences that align with the IT Support Engineer role. We want to see how your degree and any hands-on experience can contribute to our team!
Write a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about IT support and how you can make a difference in our manufacturing environment. Keep it concise but engaging!
Show Off Your Problem-Solving Skills:In your application, mention specific examples where you've tackled tech issues or helped others with IT problems. We love seeing your thought process and how you approach challenges!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at AMASS TECHNOLOGY LTD
✨Know Your Tech Basics
Brush up on your knowledge of Windows OS, Microsoft 365, and basic networking concepts. Being able to discuss these topics confidently will show that you have a solid foundation for the IT Support Engineer role.
✨Show Your Problem-Solving Skills
Prepare to share examples of how you've tackled technical issues in the past, whether during your studies or any internships. Highlighting your problem-solving approach will demonstrate your readiness for first-line support.
✨Communicate Clearly
Practice explaining technical concepts in simple terms. Since you'll be supporting internal users, being able to communicate effectively is key. Consider doing mock interviews with friends to refine your communication style.
✨Research the Company Culture
Familiarise yourself with the company's values and work environment. Understanding their focus on technology in manufacturing will help you tailor your responses and show that you're genuinely interested in being part of their team.
