Amadeus is seeking a Service Management Senior Specialist in the United Kingdom to lead day‑to‑day IT service delivery and drive continuous improvement across the organisation. You will be responsible for service performance, customer experience, governance, supplier management and delivery discipline.
The role is hands‑on, requiring collaboration with stakeholders, incident and problem management, and strong focus on CSI and service reporting.
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Senior IT Service Delivery Lead employer: Amadeus
Amadeus is an excellent employer that fosters a culture of innovation and collaboration, making it an ideal place for IT professionals to thrive. With a strong commitment to employee growth, you will have access to continuous learning opportunities and the chance to work on impactful projects in a dynamic environment. Located in a vibrant area, Amadeus offers a supportive workplace where your contributions are valued, and your career can flourish.
