Product Support Engineer - 12h Shifts (Manchester Airport)

Product Support Engineer - 12h Shifts (Manchester Airport)

Manchester Full-Time 24750 - 30250 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Resolve technical issues and support hardware/software systems at Manchester Airport.
  • Company: Join Amadeus, a leader in travel technology, at a vibrant airport setting.
  • Benefits: Enjoy a competitive salary, flexible shifts, and opportunities for travel.
  • Other info: 12-hour shifts with a 4 on/4 off schedule for work-life balance.
  • Why this job: Be part of a dynamic team that keeps the travel industry running smoothly.
  • Qualifications: Technical problem-solving skills and a passion for customer support.

The predicted salary is between 24750 - 30250 Β£ per year.

Amadeus at Manchester Airport is seeking a Product Support Engineer to recover and resolve functional and technical incidents and requests across hardware, software, and ERP systems, escalating when needed to resolver groups or third parties.

This role operates on a 12-hour shift pattern (4 on / 4 off) and requires you to be located in the Manchester area or willing to relocate; occasional travel to Dublin airport may be requested.

Product Support Engineer - 12h Shifts (Manchester Airport) employer: Amadeus

At Amadeus, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work environment that empowers our employees to thrive. With a strong focus on professional growth, we provide extensive learning opportunities and a flexible working model that caters to individual needs, all while contributing to a meaningful mission in the travel technology sector. Join us in a collaborative culture where your contributions are valued, and you can make a real impact on the future of travel.

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Contact Details:

Amadeus Recruitment Team

We think you need these skills to ace Product Support Engineer - 12h Shifts (Manchester Airport)

Incident Recovery
Technical Support
Hardware Troubleshooting
Software Troubleshooting
ERP Systems Knowledge
Escalation Management
Communication Skills