Amadeus is seeking a Service Management Senior Specialist to lead day-to-day IT service delivery, drive continuous improvement, and ensure high service performance. You will own incident, problem, change, and request fulfilment processes while engaging stakeholders and managing suppliers.
The role requires strong ITIL experience, excellent communication, and a track record of service reporting, with a focus on security, governance, and CSI initiatives.
#J-18808-Ljbffr
IT Service Delivery Lead — CSI, Incident & Stakeholder Excellence in London employer: Amadeus
Amadeus is an excellent employer that fosters a culture of innovation and collaboration, making it an ideal place for IT professionals to thrive. With a strong commitment to employee growth, you will have access to continuous learning opportunities and the chance to work on impactful projects in a dynamic environment. Located in a vibrant area, Amadeus offers a supportive workplace where your contributions are valued, and your career can flourish.
