Senior IT Service Delivery Lead

Senior IT Service Delivery Lead

Full-Time 63000 - 77000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead IT service delivery and improve customer experience across the organisation.
  • Company: Join Amadeus, a leader in travel technology with a focus on innovation.
  • Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
  • Other info: Hands-on role with a focus on operational excellence and supplier management.
  • Why this job: Make a real impact by enhancing IT services and engaging with stakeholders.
  • Qualifications: Experience in IT service management and strong leadership skills.

The predicted salary is between 63000 - 77000 £ per year.

Amadeus is seeking a Service Management Senior Specialist IT Service Delivery Manager to lead the day‑to‑day delivery and continuous improvement of IT services across the organisation.

They will be accountable for service performance, customer experience, operational governance, supplier management and support professionals.

This is a hands‑on role, combining operational discipline and stakeholder engagement.

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Senior IT Service Delivery Lead employer: Amadeus Hospitality

Amadeus Hospitality is an excellent employer, offering a dynamic and inclusive work culture that values flexibility and employee growth. With competitive compensation and a commitment to diversity, employees are encouraged to thrive in their roles while contributing to a collaborative environment. The hybrid working model allows for a balanced lifestyle, making it an attractive opportunity for those looking to make a meaningful impact in the hospitality technology sector.

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Contact Details:

Amadeus Hospitality Recruitment Team

We think you need these skills to ace Senior IT Service Delivery Lead

Service Management
IT Service Delivery
Operational Governance
Supplier Management
Customer Experience
Stakeholder Engagement
Continuous Improvement