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- Tasks: Support hardware and software systems while troubleshooting incidents in a dynamic environment.
- Company: Leading hospitality tech provider with a commitment to diversity and inclusion.
- Benefits: Flexible remote work, competitive pay, and a supportive team culture.
- Why this job: Join a forward-thinking company and make a difference in the hospitality industry.
- Qualifications: Experience in product engineering support and strong technical skills required.
- Other info: Enjoy a unique 12-hour shift pattern of 4 on/4 off for work-life balance.
The predicted salary is between 30000 - 42000 £ per year.
A leading hospitality technology provider is seeking a Product Support Engineer based in Manchester with remote working options. This role requires supporting hardware and software systems, troubleshooting incidents, and providing real-time ERP support. Ideal candidates should have experience in product engineering support and strong technical knowledge. The position includes a shift pattern of 12-hour shifts, 4 on/4 off. The company values diversity and is committed to an inclusive work environment.
Remote Product Support Engineer – ERP & IT Infra in Manchester employer: Amadeus Hospitality
Contact Detail:
Amadeus Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Product Support Engineer – ERP & IT Infra in Manchester
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality tech space on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky technical questions! Brush up on your ERP systems and troubleshooting skills. We want you to shine during the interview, so practice explaining your thought process clearly and confidently.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in product support. This will demonstrate your hands-on experience and make you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Remote Product Support Engineer – ERP & IT Infra in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in product engineering support and technical knowledge. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Product Support Engineer role and how your background makes you a perfect fit. Keep it engaging and personal – we love to see your personality!
Showcase Your Troubleshooting Skills: Since this role involves supporting hardware and software systems, make sure to include examples of how you've successfully troubleshot incidents in the past. We’re looking for problem solvers who can think on their feet!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Amadeus Hospitality
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to ERP systems and IT infrastructure. Be prepared to discuss specific hardware and software you've worked with, as well as any troubleshooting incidents you've successfully resolved.
✨Showcase Your Problem-Solving Skills
During the interview, be ready to share examples of how you've tackled complex issues in product support. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical thinking.
✨Understand the Company Culture
Research the hospitality technology provider's values and commitment to diversity and inclusion. Be prepared to discuss how your own values align with theirs and how you can contribute to a positive work environment.
✨Prepare for Shift Work Questions
Since this role involves a 12-hour shift pattern, think about how you manage your time and maintain work-life balance. Be honest about your availability and readiness to adapt to the shift schedule, as this will show your commitment to the role.
