Senior IT Service Delivery Lead

Senior IT Service Delivery Lead

Full-Time 63000 - 77000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead IT service delivery and improve customer experience across the organisation.
  • Company: Join Amadeus, a leader in travel technology with a focus on innovation.
  • Benefits: Enjoy competitive pay, career growth, and a dynamic work environment.
  • Other info: Hands-on role with opportunities for continuous improvement and professional development.
  • Why this job: Make a real impact by enhancing IT services and engaging with stakeholders.
  • Qualifications: Proven experience in IT service management and strong leadership skills.

The predicted salary is between 63000 - 77000 £ per year.

Amadeus is seeking a Service Management Senior Specialist IT Service Delivery Manager to lead the day‑to‑day delivery and continuous improvement of IT services across the organisation.

They will be accountable for service performance, customer experience, operational governance, supplier management and support professionals.

This is a hands‑on role, combining operational discipline and stakeholder engagement.

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Senior IT Service Delivery Lead employer: Amadeus Hospitality

Amadeus is an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. With a strong focus on employee growth, we provide numerous opportunities for professional development and continuous learning in the vibrant tech hub of our location. Join us to be part of a team that values your contributions and supports your career aspirations while delivering exceptional IT services.

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Contact Details:

Amadeus Hospitality Recruitment Team

We think you need these skills to ace Senior IT Service Delivery Lead

Service Management
IT Service Delivery
Operational Governance
Supplier Management
Customer Experience
Stakeholder Engagement
Continuous Improvement