At a Glance
- Tasks: Create a seamless luxury experience for clients from arrival to departure.
- Company: AMA by Andrea Marino, a prestigious salon in Chelsea.
- Benefits: Competitive salary, career growth, and a beautiful working environment.
- Other info: Join a supportive team and thrive in a fast-paced, elegant atmosphere.
- Why this job: Be the face of luxury service and make clients feel special every day.
- Qualifications: Experience in luxury settings and exceptional organisational skills.
The predicted salary is between 30000 - 40000 € per year.
At AMA Concept, we create a luxury, highly personalised hair experience for an exceptional clientele in the heart of Chelsea. We are looking for an elegant, highly organised and warm Salon Receptionist / Client Experience Coordinator to become the face of our atelier.
This is far more than a front desk role — you will be responsible for creating a seamless, elevated client journey from the moment someone enters the salon to the moment they leave.
The RoleYou will be the first impression of AMA and play a key role in ensuring every client receives impeccable service and feels welcomed, cared for and attended to.
Responsibilities- Welcoming clients with warmth, confidence and professionalism
- Delivering a luxury client experience from arrival to departure
- Managing bookings, diary coordination and appointment confirmations
- Checking clients in and out efficiently
- Serving refreshments and ensuring clients feel comfortable throughout their visit
- Managing phone calls, WhatsApp enquiries and online bookings
- Coordinating stylists’ schedules and ensuring smooth daily operations
- Rebooking appointments and encouraging client retention
- Supporting retail sales and product recommendations
- Maintaining an immaculate front-of-house environment
- Handling payments, till reconciliation and daily admin
We are looking for someone polished, personable and exceptionally organised.
Essential qualities:- Previous experience in a luxury salon, boutique hospitality, premium clinic, members’ club, luxury retail or front-of-house environment
- Immaculate presentation and strong communication skills
- Warm, confident and naturally hospitable personality
- Highly organised with excellent attention to detail
- Calm under pressure in a fast-paced environment
- Strong multitasking skills
- Comfortable with booking systems and technology
- A genuine passion for beauty, hair and exceptional service
- Experience with salon software (Fresha, Treatwell, Phorest or similar)
- Existing luxury client-facing experience
- Strong retail or client relationship skills
- Opportunity to work within a luxury Chelsea salon environment
- Supportive, high-performing team
- Career growth opportunities
- Competitive salary
- Beautiful working environment and premium clientele
Receptionist in Slough employer: AMA Concept
At AMA by Andrea Marino Ltd, we pride ourselves on being an exceptional employer in the heart of Chelsea, offering a luxurious and supportive work environment for our Salon Receptionist / Client Experience Coordinator. Our team thrives on delivering unparalleled client experiences, and we provide ample opportunities for career growth within a high-performing, elegant atmosphere that values professionalism and warmth. Join us to be part of a dynamic team where your passion for beauty and hospitality will be celebrated and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Slough
✨Tip Number 1
First impressions matter, so when you walk into that salon for your interview, make sure you’re dressed to impress! Show off your polished style and confidence, just like you would want to present to clients.
✨Tip Number 2
Practice your warm and welcoming greeting. You want to convey that luxury experience right from the start. Think about how you’d greet a client at the salon and bring that energy to your interview!
✨Tip Number 3
Be ready to showcase your organisational skills. Bring examples of how you’ve managed bookings or coordinated schedules in the past. This will show that you can handle the fast-paced environment of a luxury salon.
✨Tip Number 4
Don’t forget to express your passion for beauty and exceptional service during your chat. Share why you love creating memorable experiences for clients, and let that enthusiasm shine through!
We think you need these skills to ace Receptionist in Slough
Some tips for your application 🫡
Show Your Personality:When writing your application, let your warm and personable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of your personality into your cover letter!
Highlight Relevant Experience:Make sure to emphasise any previous experience in luxury salons or similar environments. We’re looking for someone who understands the importance of creating an exceptional client experience, so share those stories!
Be Detail-Oriented:Attention to detail is key in this role. Double-check your application for any typos or errors before submitting it. A polished application reflects the immaculate standards we uphold at AMA.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity in our luxury salon!
How to prepare for a job interview at AMA Concept
✨Show Off Your Warmth
As a Receptionist, your personality is key! Make sure to convey warmth and confidence during the interview. Practice greeting someone as if they just walked into the salon; this will help you showcase your natural hospitality.
✨Know the Brand Inside Out
Familiarise yourself with AMA by Andrea Marino Ltd and their luxury offerings. Understand their client experience philosophy and be ready to discuss how you can contribute to creating that seamless journey for clients.
✨Demonstrate Organisational Skills
Prepare examples of how you've managed bookings or schedules in previous roles. Highlight your attention to detail and ability to multitask, especially in fast-paced environments, as these are crucial for the role.
✨Dress to Impress
Since this is a luxury salon, your presentation matters! Dress elegantly and professionally for the interview. This not only shows that you understand the brand but also sets the tone for the level of service you aim to provide.
