Job Title: Internal Sales Account Manager
Location: Bedford
Salary: DOE
Hours: Monday - Friday, Office Based
REF - ASPLIV
The Company
We are working with a well-established and growing business within the metals sector, supplying high-quality products and solutions to customers across a wide range of engineering and manufacturing industries. Due to continued growth, we are looking to recruit an ambitious Internal Sales Account Manager to join the commercial team at the Bedford site.
This is an excellent opportunity for someone with strong B2B sales experience selling technical or engineering products. Previous metals or stockholding experience is not essential - attitude, commercial awareness and the ability to build long-term customer relationships are what matter most.
The Role
As an Internal Sales Account Manager, you will be responsible for managing an established portfolio of customers while identifying opportunities to grow business through upselling, cross-selling and new account development. Working closely with the wider sales and operations teams, you will provide customers with tailored product solutions and ensure an exceptional level of service throughout the sales process.
This is a fast-paced, relationship-driven position where you will become a trusted point of contact for customers across a variety of engineering and manufacturing sectors.
Key Responsibilities
- Manage and develop an existing portfolio of B2B customer accounts.
- Build long-term relationships with engineering and manufacturing customers.
- Prepare quotations and follow them through to successful order conversion.
- Identify opportunities to upsell and cross-sell additional products and services.
- Proactively contact customers to generate new business opportunities.
- Respond to customer enquiries via telephone and email in a timely manner.
- Negotiate pricing and commercial agreements in line with company guidelines.
- Work closely with purchasing, operations and logistics teams to ensure orders are fulfilled efficiently.
- Maintain accurate customer records and sales activity using the CRM system.
- Monitor market activity and identify opportunities for business growth.
- Deliver an outstanding level of customer service at every stage of the sales process.
About You
We are keen to speak with candidates who have experience within a B2B sales environment, ideally selling technical or engineering products.
Essential Requirements
- Previous experience within a B2B internal sales or account management position.
- Experience selling technical, engineering or industrial products.
- Excellent communication and relationship-building skills.
- Commercially driven with a proactive approach to sales.
- Confident preparing quotations and negotiating with customers.
- Strong organisational skills with the ability to manage multiple customer accounts.
- IT literate with experience using CRM systems and Microsoft Office.
What's on Offer
- Competitive basic salary
- Performance-related bonus Monthly
- Company pension
- 25 days holiday plus Bank Holidays
- Ongoing training and development
- Supportive and collaborative team environment
- Stable, growing business with an excellent reputation
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