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For Companies At a Glance
- Tasks: Drive a van, ensuring timely collection and delivery while providing top-notch customer service.
- Company: Established workwear provider known for quality and excellent customer service.
- Benefits: Competitive salary, vehicle provided, uniform, and generous holiday allowance.
- Why this job: Be the face of the company and make a real difference in customer satisfaction.
- Qualifications: Valid driving licence, CPC certification, and strong customer focus.
- Other info: Flexible hours, supportive team, and opportunities for growth.
The predicted salary is between 22000 - 33000 £ per year.
Van Driver £27,500 Pa Birmingham Area
Vehicle provided
Uniform provided
20 days Holiday + Bank Holidays rising to each year capped at 25 + Bank Holidays
Monday to Friday, 8-hour days, flexible start/finish dependent on client needs
Qualifications / Experience
- Understanding of current commercial transport legislation.
- Experience of working in a professional logistics department.
- Digital tachograph.
The Company
Our client is a well-established workwear provider who pride themselves on high levels of customer service and quality workwear.
The Role
This is a critical role as you will be the face and contact with the customer, ensuring collection and delivery on time. Responsibilities include:
- Handling data in terms of accurately recording information of customer deliveries, uploading information onto the WMS.
- Ensuring that the company complies with road transport legislation and providing the highest quality service as the company’s “Service Ambassador” with customers.
- Delivering and collecting to and from the branch to customers and accurately recording each customer delivery and collection via PDA device or route manifest.
- Ensuring the security and safety of any vehicle or property or customer property and safety of any third party while you are in control of a vehicle.
- Complying with and adhering to any reasonable operating conditions existing on customers’ premises.
- Understanding the scheduled delivery routes that you have been allocated, loading and unloading cages from vehicles that contain both clean and soiled linen including hamper bags.
- Always wearing the correct and clean uniform as appropriate and behaving in a professional manner, being honest, polite and helpful at all times.
- Executing daily and weekly vehicle checks and cleaning routines and recording and reporting customer queries using the correct documentation.
- Undertaking other duties when instructed by the Transport / Operations Manager / Supervisor.
- Complying with driving performance systems and attending daily driver debrief sessions and updating on any customer changes or opportunities.
The Person
You will hold an up-to-date Certificate of Professional Competence (CPC) and a current driver's licence with no more than 6 points. You will be highly customer-focused with good attention to detail, demonstrate excellent organisational skills, and have the ability to make decisions and problem solve. You will be flexible and able to react quickly to the needs of the customer. You should be PC literate for emails, spreadsheets, and databases, and possess clarity of speech, friendliness of tone, and be articulate, patient, polite, and courteous.
Driver Van – West Brom in Birmingham employer: AM2PM
Contact Detail:
AM2PM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver Van – West Brom in Birmingham
✨Tip Number 1
Get to know the company! Research their values and customer service approach. When you show up for an interview, drop in some knowledge about their workwear and how you can contribute to their mission as a Service Ambassador.
✨Tip Number 2
Practice your driving skills and be ready to discuss your experience with digital tachographs. They’ll want to know you’re not just a driver but someone who understands the ins and outs of logistics and compliance.
✨Tip Number 3
Dress the part! Since you’ll be representing the company, make sure you look professional and wear clean attire when you go for interviews. It shows you take pride in your appearance and understand the importance of being a face of the brand.
✨Tip Number 4
Don’t forget to highlight your customer service skills! Be prepared to share examples of how you’ve handled customer queries or issues in the past. This role is all about making customers happy, so let them know you’re up for the challenge!
We think you need these skills to ace Driver Van – West Brom in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in logistics and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant qualifications and experiences!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Van Driver position. Be sure to mention your understanding of transport legislation and your commitment to excellent customer service.
Show Off Your Attention to Detail: Since this role involves handling data and ensuring accurate deliveries, make sure your application is free from typos and errors. We appreciate candidates who pay attention to the little things!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at AM2PM
✨Know Your Legislation
Make sure you brush up on current commercial transport legislation before the interview. Being able to discuss relevant laws and regulations shows that you’re serious about the role and understand the responsibilities that come with it.
✨Showcase Your Customer Service Skills
Since this role is all about being the face of the company, prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a customer or resolve an issue.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage your time and tasks effectively. You might want to share a story about how you handled a busy delivery schedule or dealt with unexpected changes, highlighting your flexibility and problem-solving abilities.
✨Dress the Part
Even though you’ll be provided with a uniform, it’s important to present yourself well during the interview. Dress smartly and professionally to make a good first impression, showing that you take the role seriously and are ready to represent the company.
