At a Glance
- Tasks: Oversee daily workforce operations and build strong client relationships.
- Company: Dynamic logistics company with a focus on collaboration and growth.
- Benefits: Up to £35,000 salary, car allowance, hybrid work, and professional development.
- Other info: Supportive leadership and excellent career progression opportunities.
- Why this job: Make a meaningful impact while enjoying a 4-day work week.
- Qualifications: Experience in logistics or recruitment, strong relationship-building skills.
The predicted salary is between 35000 - 35000 £ per year.
We are recruiting for a Client Manager in the West Midlands. You will be overseeing the day-to-day delivery of temporary workforce services within a logistics or industrial client environment, ensuring safe, compliant and consistent workforce fulfilment while building strong operational relationships.
Salary: up to £35,000 per annum + car allowance (access to company EV scheme)
Location: West Midlands (Hybrid)
Hours of work: 32 hours across 4 days per week (Monday-Friday)
Why work with us as a Client Manager:
- Opportunity to work 4 days per week outside of peak trading periods
- Professional development and career progression opportunities
- Dynamic and collaborative working environment
- Supportive leadership team
- Opportunity to make a meaningful operational impact
- Long-term career development within a growing business
Requirements of a Client Manager:
- Experience within industrial, logistics or high-volume recruitment environments
- Confidence managing large blue-collar workforces
- Strong relationship-building skills with clients at all levels
- High attention to detail, particularly around compliance and workforce data
- Strong organisational and problem-solving skills
- Flexibility to work shift patterns aligned to operational needs
- Calm and professional approach under pressure
- Hands-on leadership style
- Excellent communication skills
Role of a Client Manager:
- Overseeing daily workforce operations including attendance and shift allocation
- Acting as the primary contact for client operational teams
- Ensuring workforce fulfilment meets agreed volumes and shift requirements
- Conducting daily worker check-ins and inductions
- Monitoring absence, lateness and attrition trends
- Responding quickly to volume changes and operational challenges
- Escalating performance, safety or supply risks promptly
- Collaborating with Recruitment and Delivery teams to maintain pipeline strength
- Maintaining accurate records and timesheets
- Promoting health and safety best practice
- Participating in client reviews and performance meetings
- Driving workforce retention and engagement
If you are interested in the above Client Manager role please click apply and a member of our team will be in touch.
Client Manager employer: AM2PM Group
As a Client Manager in the West Midlands, you will thrive in a dynamic and collaborative environment that prioritises professional development and career progression. With the opportunity to work a flexible 32-hour week across four days, you will enjoy a supportive leadership team and the chance to make a meaningful impact within a growing business, all while benefiting from access to an electric vehicle scheme and a strong focus on health and safety.
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and industrial sectors. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their operational success as a Client Manager.
✨Tip Number 3
Showcase your relationship-building skills during interviews. Share examples of how you've successfully managed client relationships and resolved issues in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate candidates like you.
We think you need these skills to ace Client Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Manager role. Highlight your experience in logistics or industrial environments and showcase your relationship-building skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of how you've managed large workforces and tackled operational challenges in the past.
Showcase Your Problem-Solving Skills:In your application, don’t forget to highlight your organisational and problem-solving skills. We love candidates who can think on their feet and handle pressure with a calm and professional approach.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at AM2PM Group
✨Know Your Stuff
Make sure you understand the logistics and industrial sectors inside out. Brush up on key terms and trends in workforce management, as well as the specific challenges faced in these environments. This will show your potential employer that you're not just interested in the role, but that you’re genuinely knowledgeable about the industry.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships with clients or managed teams in the past. Think about specific situations where your communication skills made a difference. This is crucial for a Client Manager role, so be ready to discuss how you can foster strong operational relationships.
✨Demonstrate Problem-Solving Prowess
Be ready to talk about times when you've faced operational challenges and how you tackled them. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you illustrate your organisational skills and calm approach under pressure, which are key for this position.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the company’s approach to workforce fulfilment or how they handle compliance issues. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values and career goals.
