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- Tasks: Support our Prosthetics and Orthotics team with patient services and administration.
- Company: Join AM Healthcare Group, dedicated to enhancing lives through mobility solutions.
- Benefits: Enjoy 35-41 days holiday, competitive salary, and professional development opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Strong organisational skills and proficiency in Microsoft Office required.
- Other info: We value diversity and welcome applications from all backgrounds.
The predicted salary is between 28800 - 42000 £ per year.
We have an exciting opportunity for an ambitious Administrator to join our Prosthetics and Orthotics team in Cambridge. This role will involve supporting the end-to-end service delivery requirements for our patients, including speedy and accurate response to referral and appointment management, order processing, support of clinicians within the service, reception and administration duties, ensuring accuracy of information and maintenance of department systems and processes.
Key Responsibilities
- Managing the reception area, ensuring it is clean, presentable, and secure (including visitor log and patient check-in).
- Acting as the positive first point of contact, greeting and welcoming all patients and visitors in a helpful and friendly manner.
- Handle patient and confidential information in line with Data Security policies.
- Book goods in/out, process orders, manage shipping, and handle slow-moving stock transfers.
- Take part in the annual stock take process.
- Monitor patient referral status in line with RTT pathways; close referrals and escalating issues to clinicians and/or management.
Essential Skills and Experience
- Excellent organisational and prioritisation skills, with the ability to multitask and work to tight deadlines.
- Strong written and verbal communication skills, including a professional telephone manner and effective people skills.
- Proficient in Microsoft Office applications, including Excel, Word, and Outlook; computer literate across general systems and willing to learn new in-house systems.
- Able to use own initiative while also being a collaborative and supportive team player.
Desirable
- Previous experience in an administration/warehouse, stores administration or reception role.
- Order processing and data entry using IT systems.
- Previous work experience in a healthcare environment.
What We Offer
- Competitive market salary
- Incremental holiday allowance starting at 35 days, increasing to 41 days with length of service (inclusive of bank holidays)
- Death in Service (3x basic salary)
- Refer a Friend incentive scheme
- Enhanced Family Leave/Pay
- Recognition schemes
- Continuing professional development
Why Join Us?
At AM Healthcare Group, we are dedicated to enhancing the lives of individuals who rely on mobility and accessibility solutions. As an international group of companies, we provide innovative products and services that make a real difference in people's daily lives. We are proud to be an equal opportunities employer with a firm commitment to diversity and inclusion across all areas of our organisation. As a Disability Confident Employer, we actively welcome applications from individuals of all abilities. If you require any support or adjustments during the recruitment process, please do not hesitate to get in touch. We are also a proud signatory of the Armed Forces Covenant, and we encourage applications from veterans, reservists, and members of the wider armed forces community.
How To Apply
If this sounds like the perfect role for you, we'd love to hear from you! Please submit your CV and a cover letter detailing your suitability for the position. Alternatively, you can apply directly through our website - www.amhealthcaregroup.com/careers.
Eligibility To Work In The UK
Please note that applicants must have the right to work in the UK at the time of application. Unfortunately, we are unable to provide visa sponsorship for this role.
Administrator in Cambridge employer: AM Healthcare Group
Contact Detail:
AM Healthcare Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator in Cambridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on AM Healthcare Group. Understand their mission and values, especially how they enhance lives through mobility solutions. This will help you connect your skills to their goals.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your organisational skills and ability to multitask, as these are key for the Administrator role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can help you feel more confident when you walk into that reception area.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Administrator in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrator role. Highlight your organisational skills and any relevant experience in administration or healthcare. We want to see how you can support our Prosthetics and Orthotics team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your communication skills and how you handle confidential information, as these are key for us.
Show Off Your Tech Skills: Since proficiency in Microsoft Office is essential, make sure to mention your experience with Excel, Word, and Outlook. If you've used any other systems, let us know! We love tech-savvy candidates who are eager to learn.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, it shows you’re keen on joining our team at AM Healthcare Group!
How to prepare for a job interview at AM Healthcare Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Administrator role and its responsibilities. Familiarise yourself with the key tasks like managing the reception area, handling patient information, and order processing. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational and prioritisation skills, be prepared to discuss specific examples from your past experiences. Think of times when you successfully managed multiple tasks or met tight deadlines. This will demonstrate your ability to multitask effectively in a busy environment.
✨Practice Your Communication Skills
Strong written and verbal communication skills are essential for this role. Practice answering common interview questions out loud, focusing on clarity and professionalism. You might even want to role-play with a friend to get comfortable with the professional telephone manner expected in the job.
✨Be Ready to Discuss Data Security
Handling confidential patient information is a big part of the job, so be prepared to talk about your understanding of data security policies. Share any relevant experience you have in maintaining confidentiality and how you ensure compliance with such policies in your previous roles.