Supply Chain Delivery Buyer in Sunderland

Mission and Main Objectives:

This role will work within the Automotive Components Supply Chain Management team, working in the automotive sector. The main day-to-day tasks are varied but heavily emphasised on the supply chain for the allocated key accounts and accountable for the subsequent account performance.

The role involves a high degree of customer and supplier liaison, as well as including the recording, management and reporting of sales information; thereby requiring a high degree of communication, coordination and excellent customer service skills. As the role is that of end-to-end account management, a great deal of job ownership and responsibility is required.

Outline and Responsibilities:

• End-to-end responsibility of all allocated accounts
• Accountable for financial performance of allocated accounts, in line with commercial conditions.
• Responsible for financial analysis of assigned customer accounts
• Manage the day-to-day requirements of assigned customers, suppliers and 3PLs
• Point of contact for assigned customers, ensuring a consistent customer service approach and positive long-term relationships.
• Effectively manage supply chain from supplier to assigned customers, in line with set criteria.
• Monitors service received to assigned customers – detailed in regular KPI reports.
• Identify commercial opportunities and collaborate with the Sales Team to grow the business.
• Ensure timely invoice issue and payment of assigned customers.
• Manage and report on inventory and quality issues together with 3PL and Quality Department.
• Building and maintaining relationships with customers, suppliers and 3PL providers.
• Control logistics; including arranging transport, storage, delivery and all associated administration between customers and suppliers.
• Assist with ongoing process reviews and identify and implement process improvement activities.
• Financial and logistics data recording and reporting.
• Liaison with relevant warehouses for stock management and inventory control.
• Oversee Assistant Delivery Control duties in relation to allocated accounts.
• Mentor Assistant Delivery Controllers as appropriate.
• Any other reasonable duty requested by management, relevant to the role.

Experience and Qualifications Required:

• Essential experience working within the automotive industry or global/international Supply chain management.
• Required experience in global or international Logistics (or similar)
• Good knowledge of MRP systems and customer service skills
• Very computer literate (incl. Excel, Word, Outlook, etc)
• Good problem-solving skills and an ability to prioritise tasks
• Ability to work with limited supervision and using own initiative to complete tasks
• Good communication and interpersonal skills, dealing with people from different functional areas and cultures
• Flexible and adaptable, able to work to tight deadlines

Assessed Competencies / Overall Meaning:

• Developing Others Level 1: Gives Short-Term, Task-Oriented Instruction
• Teamwork & Cooperation Level 2: Expresses positive attitudes and expectations of a team or team member
• Achievement Orientation Level 2: Creates own measures of excellence
• Customer Service Level 2: Takes Personal Responsibility for Correcting Problems
• Organisational Commitment Level 2: Develops loyalty
• Initiative Level 1: Reacts to short-term opportunities or problems
• Concern for Order Level 2: Monitors Own or Others’ Work for Order
• Analytical Thinking Level 2: Sees Basic Relationships
• Conceptual Thinking Level 1: Applies Basic Rules
• Information Seeking Level 2: Investigates
• Expertise Level 2: Assembles latest and relevant information of own area of expertise
• Impact & Influence Level 2: Takes multiple actions to persuade
• Organisation Awareness Level 2: Understands Informal Structure