At a Glance
- Tasks: Manage residential properties, ensuring smooth tenancies and handling maintenance issues.
- Company: Dynamic property management firm with a focus on customer satisfaction.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Fast-paced role with opportunities for growth and learning.
- Why this job: Join a vibrant team and make a real difference in people's living experiences.
- Qualifications: Experience in property management and strong communication skills required.
The predicted salary is between 20000 - 26000 £ per year.
Key Responsibilities
- Portfolio & Tenancy Management
- Manage a portfolio of residential rental properties from move-in to move-out
- Act as the main point of contact for landlords and tenants
- Ensure tenancies are managed in line with AST agreements and UK legislation
- Maintenance & Repairs
- Log, prioritise, and coordinate maintenance issues
- Instruct approved contractors and manage works within agreed budgets
- Obtain quotes where required and seek landlord authorisation
- Monitor contractor performance, costs, and completion times
- Deal with emergency repairs and out-of-hours issues when required
- Compliance & Legislation
- Ensure properties remain compliant with UK regulations, including:
- Gas Safety (CP12)
- Electrical Safety (EICR)
- EPC requirements
- Smoke & carbon monoxide alarms
- Right to Rent
- Licensing requirements (where applicable)
- Maintain accurate compliance records on the property management system
- Support Section 21 / Section 8 processes where required (with senior approval)
- Handle deposit deductions and disputes in line with DPS guidelines
- Landlord & Tenant Relations
- Provide clear, professional advice to landlords on their legal responsibilities
- Handle tenant complaints and disputes calmly and fairly
- Set expectations clearly and manage difficult conversations professionally
- Maintain high levels of customer satisfaction and retention
- Administration & Systems
- Keep property management software fully updated
- Record all actions, communications, and compliance documentation
- Work closely with lettings, accounts, and senior management teams
- Support business growth through renewals, rent reviews, and landlord retention
Person Specification
- Essential
- Previous experience in residential property management or lettings (6 months)
- Excellent communication and organisational skills
- Ability to manage a busy workload and prioritise effectively
- Confident handling difficult conversations with landlords and tenants
- Good IT skills and experience using property management systems
- Full UK driving licence (if inspections required)
- Desirable
- ARLA / Propertymark qualification (or working towards)
- Experience managing licensed or complex properties
- Knowledge of deposit dispute processes
- Background in maintenance coordination or contractor management
Key Skills & Attributes
- Calm under pressure
- Detail-oriented and compliance-focused
- Commercially aware
- Professional and customer-focused
- Problem-solver with strong judgement
Property Manager in Stockton-on-Tees employer: AM Global
As a Property Manager in Billingham, you will thrive in a supportive work culture that prioritises employee development and offers competitive salaries ranging from £23,000 to £26,000 per annum. Our commitment to compliance and customer satisfaction ensures that you will be part of a dynamic team where your skills in property management will be valued, and opportunities for growth and advancement are abundant.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in Stockton-on-Tees
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like AM Global.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like AM Global? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit AM Global's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Property Manager in Stockton-on-Tees
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Manager role at AM Global, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at AM Global
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where AM Global operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to AM Global. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at AM Global.
