At a Glance
- Tasks: Assist customers with queries via phone and email, providing updates and tracking details.
- Company: Join a dynamic team at AM Global, supporting a client in Stockton on Tees.
- Benefits: Gain valuable experience in customer service with a competitive hourly rate.
- Other info: Temporary contract for 3 months, with full-time hours from Monday to Friday.
- Why this job: Perfect for those looking to enhance their communication skills and work in a supportive environment.
- Qualifications: Previous customer service experience is essential; great communication skills are a must.
The predicted salary is between 11.7 - 14.3 £ per hour.
AM Global are looking to recruit a number of Customer Service Advisors for our client based in Stockton on Tees. Please note this is a temporary contract, for around 3 months. Working hours are between 8am and 6pm, Monday to Friday, totalling 40 hours per week.
Duties will include:
- Dealing with incoming queries via telephone and email
- Liaising with departments for updates, to feedback to customers
- Speaking with customers regarding order updates and tracking details
- Providing customer service to customers via phone and email
- Using an in-house system to log information
- Monitoring and replying to emails
Previous customer service experience is essential for the role.
Customer Service Advisor in Stockton-on-Tees employer: AM Global
AM Global is an excellent employer that values its employees by offering flexible working hours and a supportive work culture in Stockton, UK. With a focus on hands-on experience and professional growth, the company provides opportunities for skill enhancement and career advancement while ensuring a collaborative environment where every team member's contribution is recognised and valued.
