Quality Engineer

Mission of the Role:

• Problem Solving: Lead problem solving within all manufacturing areas to improve item yields and the cost of poor quality. Monitor COPQ and Yield, initiating 8Ds where appropriate. Manage both internal and external quality issues with suppliers, production teams and customers. Manage and lead daily reject reviews to help drive problem containment and correction.
• Advanced Product Quality Planning: Follow the Advanced Product Quality Planning framework to help coordinate the manufacturing launch of new and revised products including establishing FMEAs, Control Plans, introduction plans, goals, training of team members in inspection techniques and methods and evaluating results ensuring all manufacturing processes exhibit consistent and aligned compliance to all agreed formats. Understand process and measurement capability (Gauge R&R) and advise of issues when necessary. This will include the maintenance and management of the calibration system for all inspection devices.
• Assess and manage risks using the failure mode and effects analysis (FMEA) framework ensuring that improvement plans are created, and process improvements implemented. Ensure critical and Key characteristics are known and monitored via process auditing at the different stages of new product introduction. Ensure final product quality through performing first article inspection reports.
• Promote and produce templates for problem solving opportunities with the production technicians, sharing continuous Improvement knowledge, skills and techniques to continually increase the levels of CI understanding with the production technicians.
• Continuous Improvement: Lead and participate in CI projects, and in conjunction with project team members, clearly communicate project outcomes so that the production technicians can implement and sustain process and operational changes.
• Attend each CI workshop as either facilitator or team member; taking ownership of all team inputs as required. Assist with the implementation of all CI actions by area, communicating results, allocating and requesting resources, or determining further expectations. Support the team members with consistent, clear and engaging communication of project outcomes and supply consistency of audit systems to maintain results.
• Ensure lessons learned from all aspects of the role are effectively communicated to the relevant areas of the business to ensure companywide process improvements are known, understood, and acted upon. For this role there will be a close working relationship with the Engineering and Manufacturing Departments as well as acting as both customer and supplier liaison for quality related issues.

The responsibilities listed above are not intended to be an exhaustive list of all tasks to be performed. Additional duties are likely to be required as directed by the Employee’s Manager.

Desired Key Competencies and Skills:

• An Engineering Degree in a STEM subject
• Preferred: Quality, Mechanical, Industrial or Manufacturing Engineering
• Proven Knowledge of New Product Introduction processes
• Advanced Product Quality Planning (APQP)
• Failure Mode Effects Analysis (FMEA) for Risk Management
• Control Plans
• Measurement System Analysis (MSA)
• First Article Inspection Reports
• Competent in Project Management
• Proven Knowledge of Lean practices
• Problem solving using the 8D Methodology (or Similar)
• Knowledge and Understanding of ISO 9001
• Be self-driven to learn new skills and take on responsibilities
• Competent in the use of computer systems
• Essential: Microsoft Office
• The ability to use compelling arguments to gain the support of others
• Paint a compelling picture of the vision and strategy to motivate others into action
• The ability to lead and motivate to get the most from your team and peers
• Possess strong problem-solving skills with an attention to detail
• Highly analytical mindset with the ability to visualise complex data sets