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For Companies At a Glance
- Tasks: Lead daily operations, manage Technicians, and ensure client systems run smoothly.
- Company: Join a dynamic engineering services company focused on quality and safety.
- Benefits: Enjoy a permanent role with opportunities for training and career growth.
- Why this job: Be part of a supportive team that values your input and fosters personal development.
- Qualifications: Business qualification, leadership experience, and strong IT skills are preferred.
- Other info: Full-time position with a focus on health, safety, and quality management.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Location: Stockton-On-Tees, England, United Kingdom
Main purpose of job: Manage day-to-day operations of on-site Technicians, working with relevant teams to troubleshoot issues. Oversee the health and safety of the company, ensuring client systems work efficiently.
Length of contract: Permanent, subject to successful probationary period
Responsibilities
- Plan and oversee new projects.
- Ensure timely and accurate preparation and delivery of reports to clients.
- Address and resolve any onsite issues or concerns promptly with Technicians
- Receive and act on feedback related to project issues.
- Ensure corrective actions are implemented effectively.
- Conduct on-site visits to ensure procedures are being followed
- Work closely with the Senior Technician to monitor and guide Technicians.
- Work closely with Management team to ensure client & operational needs are met
- Ensure Technicians adhere to established procedures and protocols.
- Oversee and ensure the completion of required training for all Technicians.
- Completion of HR activities with the Technician Team.
- Management of HERS training portal and employee training.
Equipment & Vehicles
- Ensure that weekly/daily checks are complete
- Monitor vehicle condition & organise repairs, services & MOT’s
Health, Safety and Quality
- Manage QHSE within organisation.
- Complete NDT RAMS and client RAMS.
- Coordinate Health and Safety activities.
- Collaborate with team in relation to company Accreditations.
Person Specification
Desirable Qualifications
- Business related qualification
- Valid full driving licence
- Health and Safety Qualification
- Team Management
- Prior experience in a leadership role
- Experience of working in a fast paced environment, with the ability to manage multiple priorities
- Proficient IT skills, specifically in Microsoft Office
Aptitude, skills and abilities
- Strong attention to detail
- Excellent interpersonal and communication skills
- Excellent critical thinking and problem-solving skills
- Good data analysis, planning and organisational skills
- Ability to develop, implement, and review policies and procedures
Personal attributes
- Adaptable to changing schedules
- Strong work ethic
- Ability to troubleshoot and act quickly
- High degree of personal motivation
- High level of personal organisation and time management skills
Seniority level
- Associate
Employment type
- Full-time
Industries
- Engineering Services and Industrial Machinery Manufacturing
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Operations Manager employer: AM Global
Contact Detail:
AM Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Familiarise yourself with the specific operations and health and safety protocols relevant to the engineering services industry. Understanding these will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your discussions with us.
✨Tip Number 3
Prepare to discuss your experience in managing teams and projects. Be ready to share specific examples of how you've successfully resolved issues or improved processes in previous roles.
✨Tip Number 4
Showcase your problem-solving skills by thinking through potential challenges that might arise in the role. Being able to articulate your approach to troubleshooting will set you apart from other candidates.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, team leadership, and health and safety. Use specific examples that demonstrate your ability to manage multiple priorities and troubleshoot issues effectively.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities listed in the job description, particularly your experience in managing teams and ensuring compliance with procedures.
Highlight Relevant Qualifications: If you have any business-related qualifications or health and safety certifications, be sure to mention them prominently in your application. This will show that you meet the desirable qualifications outlined in the job description.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully addressed and resolved issues in previous roles. This is crucial for demonstrating your critical thinking and problem-solving abilities, which are key for the Operations Manager position.
How to prepare for a job interview at AM Global
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved processes.
✨Understand Health and Safety Regulations
Given the importance of health and safety in this role, brush up on relevant regulations and best practices. Be ready to discuss how you would ensure compliance and promote a safe working environment for Technicians.
✨Prepare for Problem-Solving Scenarios
Expect to face hypothetical scenarios during the interview that test your critical thinking and problem-solving skills. Practice articulating your thought process and how you would approach resolving issues on-site.
✨Familiarise Yourself with Company Values
Research the company’s mission and values to align your answers with their culture. Showing that you understand and resonate with their goals can set you apart as a candidate who is genuinely interested in the position.