At a Glance
- Tasks: Support fundraisers and volunteers by processing donations and resolving enquiries with care.
- Company: Join the UK's leading dementia charity making a real difference.
- Benefits: Inclusive environment, learning opportunities, and benefits for wellbeing and work-life balance.
- Other info: Proactive and solution-focused individuals are encouraged to apply.
- Why this job: Help people affected by dementia while developing your skills in a supportive team.
- Qualifications: Strong IT skills, financial processing experience, and excellent communication abilities.
The predicted salary is between 24000 - 28000 € per year.
About The Role
Please note this is a full‑time, office‑based role. Every day at Alzheimer’s Society, people affected by dementia turn to us for support, guidance and hope. As the UK’s leading dementia charity, we provide information and support, fund research, improve care, and campaign for lasting change. Do you enjoy helping people and taking pride in delivering great support while keeping things organised? If so, this could be the role for you.
As a Fundraising Support Administrator, you will help support our fundraisers, volunteers and supporters by processing donations, responding to enquiries and resolving concerns with empathy and care.
Responsibilities
- Process donations, complete financial administration and maintain accurate records.
- Respond to enquiries from supporters and colleagues in a professional and helpful way.
- Resolve complaints sensitively and help people feel listened to and supported.
- Support projects, team improvements and day‑to‑day administrative tasks.
- Organise and prioritise your workload while collaborating with colleagues across the organisation.
Qualifications
- Strong IT skills and confidence using databases and Microsoft Office applications.
- Experience of financial processing, including cash handling and reconciliation.
- Excellent communication, organisation and time‑keeping skills.
- The ability to manage projects, prioritise workloads and work independently.
- A proactive, inclusive and solution‑focused approach with strong attention to detail.
Benefits
We offer a supportive and inclusive environment, opportunities to learn and develop, and a range of benefits that support wellbeing and work‑life balance.
Equality, Diversity and Inclusion Statement
We strongly encourage individuals to apply who have a disability, impairment or health condition or identify as Black, Asian or another minority ethnic background.
Fundraising Support Administrator in Plymouth employer: AlzheimersSociety
At Alzheimer’s Society, we pride ourselves on being an exceptional employer that values the contributions of every team member. Our supportive and inclusive work culture fosters personal and professional growth, offering numerous opportunities for development while ensuring a healthy work-life balance. Located in a vibrant community, we are dedicated to making a meaningful impact in the lives of those affected by dementia, making this role not just a job, but a chance to be part of something truly rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Fundraising Support Administrator in Plymouth
✨Tip Number 1
Network like a pro! Reach out to people in the fundraising and charity sector. Attend events, join online forums, or connect on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to share why you're passionate about supporting causes like dementia care. Show them your enthusiasm and how you can make a difference.
✨Tip Number 3
Tailor your approach! Research Alzheimer’s Society and understand their mission. When you apply through our website, highlight how your skills align with their goals. Make it clear that you’re not just looking for any job, but this job!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your excitement about the role!
We think you need these skills to ace Fundraising Support Administrator in Plymouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience and skills for the Fundraising Support Administrator role. We want to see how your background aligns with our mission at Alzheimer’s Society!
Showcase Your Communication Skills:Since this role involves responding to enquiries and resolving concerns, it’s crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect how you would interact with supporters and colleagues.
Highlight Your Organisational Skills:We’re looking for someone who can manage their workload effectively. In your application, share examples of how you’ve successfully organised tasks or projects in the past. This will show us you can keep things running smoothly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at AlzheimersSociety
✨Know Your Stuff
Before the interview, make sure you understand Alzheimer’s Society's mission and values. Familiarise yourself with their work in supporting people affected by dementia. This will show your genuine interest in the role and help you connect your skills to their needs.
✨Showcase Your Skills
Be ready to discuss your IT skills and experience with financial processing. Prepare specific examples of how you've handled donations or managed records in previous roles. This will demonstrate your capability to handle the responsibilities of a Fundraising Support Administrator.
✨Empathy is Key
Since the role involves responding to enquiries and resolving concerns, think of instances where you've shown empathy and care in your previous jobs. Share these stories during the interview to highlight your ability to support fundraisers and volunteers effectively.
✨Organise Your Thoughts
Practice answering common interview questions related to organisation and time management. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you articulate how you prioritise workloads and manage projects efficiently.
