Local Services Manager in London

Local Services Manager in London

London Full-Time 35000 - 45000 £ / year (est.) Home office (partial)
AlzheimersSociety

At a Glance

  • Tasks: Lead and manage dementia services across Somerset, making a real impact in the community.
  • Company: Join Alzheimer’s Society, the UK’s leading dementia charity dedicated to supporting those affected by dementia.
  • Benefits: Enjoy flexible working, strong work-life balance, and opportunities for personal and professional growth.
  • Other info: We value diverse backgrounds and encourage all to apply, even if you don’t meet every requirement.
  • Why this job: Make a difference in people's lives while developing your leadership skills in a supportive environment.
  • Qualifications: Experience in service delivery and team management, with a passion for improving dementia services.

The predicted salary is between 35000 - 45000 £ per year.

About The Role

Are you looking for a leadership role where you can make a real difference to dementia services across Somerset? Do you have the skills to manage contracts, lead a team, and work collaboratively within a multi-agency pathway? We’re excited to offer an opportunity as Local Services Manager for Somerset. This is a home-based role, but you’ll need to travel regularly across the region for meetings, engagement activities, and partnership work. Mileage claims will be paid from the Somerset border. This is a large, rural county with poor transport links, so access to your own vehicle is required.

Somerset is a unique area for Alzheimer’s Society, with services delivered through a grant‑funded contract with supportive and innovative commissioners. The Somerset Dementia Adviser Service is also an active participant in the Somerset Dementia Partnership, and has supported delivery of conferences and activities. The local ICB has recently clustered with Dorset and BANES, Swindon and Wiltshire, connecting you to colleagues within your ICB and the wider South West.

You’ll work closely with another Local Services Manager to oversee delivery across the region. Your responsibilities will include managing contracts and groups, leading a team of Dementia Advisers, our valued volunteers and ensuring services align with our Help and Hope strategy and organisational values.

About you

  • Experience in managing or supporting service delivery, ideally within health, social care or community settings or transferable experience from related sectors.
  • Experience in leading geographically dispersed, community‑based teams and managing contracts, with a focus on quality and safe delivery of a high performing service.
  • You will be confident using IT systems and managing and reviewing information through computerised recording systems. You will also be able to confidently navigate relationships through virtual means, including Teams.
  • Passionate about continually improving services for people affected by dementia and informed by their experiences. You will be committed to our values, and have a focus on meeting the needs of the diverse communities of Somerset, driving forward equity and accessibility in our service.
  • Comfortable working independently and collaboratively across a dispersed team.
  • Have organisational and relationship‑building skills, with the ability to engage stakeholders and monitor performance.
  • Be able to travel regularly across Somerset and maintain a strong local presence.

Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.

Key Responsibilities

  • Managing, monitoring and reporting on the requirements of the contract to the ICB and Dementia Partnership.
  • Leading and supporting a team of Dementia Advisers and volunteers. You will also be responsible for group delivery across the county.
  • Working closely with another Local Services Manager to ensure seamless delivery across Somerset. You will also be part of the South West Regional Management Team, with occasional face‑to‑face meetings outside of the immediate area.
  • You will be responsible for quality monitoring, performance and team culture of the Somerset team.
  • Building relationships with local authorities, the health board, and pathway partners, including presenting to diverse audiences and advocating for people with dementia and the service. This may also include occasional requests for media interviews.
  • Identifying opportunities to strengthen services and improve outcomes for people affected by dementia.

About Alzheimer’s Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under‑represented at Alzheimer’s Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer’s Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Benefits

Our employees work hard every day to make a true difference in people’s lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer’s Society. You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Local Services Manager in London employer: AlzheimersSociety

Alzheimer’s Society is an exceptional employer, offering a meaningful leadership role as a Local Services Manager in the picturesque region of Somerset. With a strong commitment to employee development, a supportive work culture, and a focus on equity and inclusion, we empower our team to make a real difference in the lives of those affected by dementia. Our flexible working arrangements and comprehensive benefits ensure a healthy work-life balance, making this an ideal place for passionate individuals looking to grow their careers while contributing to a vital cause.

AlzheimersSociety

Contact Details:

AlzheimersSociety Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Local Services Manager in London

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by AlzheimersSociety.

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like AlzheimersSociety.

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at AlzheimersSociety.

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at AlzheimersSociety. Apply directly through us to stand out!

We think you need these skills to ace Local Services Manager in London

Contract Management
Team Leadership
Service Delivery Management
Community Engagement
IT Proficiency
Relationship Building
Stakeholder Engagement

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of AlzheimersSociety. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Local Services Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at AlzheimersSociety

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of AlzheimersSociety. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!