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- Tasks: Provide first-class support to staff and ensure compliance with processes.
- Company: Join the UK's leading dementia charity making a real difference.
- Benefits: Flexible working, strong work-life balance, and professional development opportunities.
- Other info: Inclusive culture promoting diversity and belonging.
- Why this job: Be part of a mission-driven team supporting those affected by dementia.
- Qualifications: Strong communication skills and proficiency in Microsoft Office.
The predicted salary is between 24000 - 28000 £ per year.
We are currently recruiting a passionate and hard-working individual to help make a positive difference and provide first-class support to our Alzheimer's Society staff. Our Employee Support Assistant is part of our People Operations team and the first point of contact for Alzheimer's Society employees requiring support with systems and processes that are part of working for the society, from joining to leaving.
We provide advice and guidance on policies and processes, making things easier and clearer for everyone as we deliver our work for people affected by dementia. This role ensures that we are safeguarding our employees, volunteers, those who engage with our services and the organisation through a strong emphasis on compliance.
- Process and monitor Criminal Record Checks for our employees and contractors.
- Update and enter information on various systems, ensuring a high level of data quality is maintained.
- Monitor data reports and ensure compliance with key processes.
- Work collaboratively with our wider teams, including our Talent Acquisition, People Partnering, IT, and Payroll.
- Signposting employees and managers to relevant policies and information.
- Comply with data protection regulations.
- Undertake other duties or projects commensurate with the nature and grade of this post as required.
- Deliver first-class customer service, understanding that Alzheimer's Society employees are the customers of our team.
- Be comfortable using Microsoft Office software such as Word and Excel, as well as other bespoke IT packages.
- Understand the sensitive nature of data that we deal with and adhere to a strict level of confidentiality.
- Be comfortable working within a culture of inclusion and collaboration.
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our commitment to Equity, Diversity, Inclusion & Belonging: We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team for application support or any adjustments you might need.
We are committed to safer recruitment and ensuring the welfare of those we work with. Due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work-life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
Temporary Support Assistant in York employer: Alzheimers Society
Contact Detail:
Alzheimers Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Support Assistant in York
✨Tip Number 1
Network like a pro! Reach out to current or former employees of Alzheimer's Society on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by understanding the mission of Alzheimer's Society. Familiarise yourself with their work and values, especially around equity, diversity, and inclusion. Show them you’re not just looking for a job, but that you genuinely care about making a positive impact.
✨Tip Number 3
Practice your customer service skills! Since you'll be the first point of contact for employees, think of scenarios where you might need to provide support. Role-play with a friend to get comfortable with handling queries and demonstrating empathy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and contributing to the important work we do at Alzheimer's Society.
We think you need these skills to ace Temporary Support Assistant in York
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for making a difference shine through. We want to see how much you care about supporting our staff and the people we serve. Share any relevant experiences that highlight your commitment to helping others!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your skills and experiences that directly relate to the role. Use bullet points if it helps to organise your thoughts better!
Tailor Your Application: Make sure to customise your application for the Temporary Support Assistant role. Refer to the job description and align your skills with what we're looking for. This shows us that you've done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you can find all the info you need about the role and our organisation there!
How to prepare for a job interview at Alzheimers Society
✨Know the Mission
Before your interview, take some time to understand the mission of the Alzheimer's Society. Familiarise yourself with their work and how they support individuals affected by dementia. This will not only show your passion for the role but also help you connect your skills to their goals.
✨Showcase Your Customer Service Skills
As a Temporary Support Assistant, you'll be the first point of contact for employees needing support. Prepare examples from your past experiences where you've delivered excellent customer service. Highlight how you resolved issues and made processes easier for others.
✨Be Data Savvy
Since the role involves monitoring data reports and ensuring compliance, brush up on your data management skills. Be ready to discuss your experience with Microsoft Office, especially Excel, and any other IT systems you've used. Mention specific instances where you maintained high data quality.
✨Emphasise Inclusion and Collaboration
The Alzheimer's Society values a culture of inclusion and collaboration. Think about how you've worked in diverse teams before and be prepared to share those experiences. Show that you understand the importance of equity and diversity in the workplace and how it contributes to a positive environment.