Dementia Adviser in Romford

When dementia changes someone’s life, the right support can make all the difference. If you care about helping people live well with dementia and making sure carers feel informed, listened to and supported, this could be a role where you genuinely see the impact of your work. We are excited to be offering a great opportunity to work closely with the Local Service Manager to maintain and develop networks.

Hours – 21 hours and 35 hours

Location – Across Havering Borough with homeworking requirements

Our role is a rewarding and varied opportunity to be at the heart of our work across Havering Borough. As a Dementia Adviser, you will build and maintain trusted relationships across the community, becoming a familiar and supportive presence for people navigating what can be one of the most difficult times of their lives. You will play a key role in running and engaging in group activities – including our much-loved activity sessions and Carer Support Session – creating safe, inclusive spaces where people can connect, share, and feel less alone.

Part of the role will also require visiting service users in their own home, to provide face-to-face support. You will also be responsible for keeping detailed and accurate records of your work, updating our CRM system with confidential notes to ensure the highest standard of care and continuity for every person we support. Whether you’re reaching out to people by phone, or facilitating a group, every interaction matters – and you’ll be there to make it count.

What you’ll need:

• Ability to travel across the Havering Borough area.
• Understanding and knowledge of Health and Social Care sector and the impact their additional support requirements have on individuals, carers and families.
• Great organisational and timekeeping skills.
• Experience with communicating with a wide range of people, adapting your approach to ensure understanding at all levels.
• An understanding of Equity, Diversity and Belonging and the ability to interweave that knowledge into the heart of everything we do.
• Good IT skills, experience working with client/patient databases and meeting software (Teams/Zoom).

Interview Dates: 9th & 10th March 2026 via MS Teams

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer’s Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer’s Society.

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via careers@alzheimers.org.uk for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you’re considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work-life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer’s Society.

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.