At a Glance
- Tasks: Lead and support dementia services, ensuring high-quality, person-centred support.
- Company: Join the Alzheimer's Society and make a real difference in your community.
- Benefits: Home-based role with travel expenses covered and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and stakeholder engagement.
- Why this job: Make a meaningful impact on the lives of people affected by dementia.
- Qualifications: Experience in service delivery and team leadership, ideally in health or social care.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
Are you looking for a leadership role where you can make a real difference to dementia services across Norfolk and Suffolk? Do you have the skills to manage contracts, lead and support a team, and work collaboratively within a multi-agency pathway to improve outcomes for people affected by dementia? We are excited to offer an opportunity to join Alzheimer's Society as a Local Services Manager for Norfolk and Suffolk. In this role, you'll provide leadership and oversight for locally commissioned dementia support services, ensuring they are high-quality, person-centred, and responsive to local need. You'll work closely with partners across health, social care and the voluntary sector, using insight and lived experience to shape service delivery and continuous improvement.
This is a home-based role, with regular travel across Norfolk and Suffolk, and occasional travel across the wider region for meetings, engagement activity and partnership working. Mileage expenses will be paid from the Norfolk and Suffolk border.
If you're a collaborative, organised and values-driven leader who is motivated by making a meaningful impact for people affected by dementia, we'd love to hear from you.
About you
- Experience in managing or supporting service delivery, ideally within health, social care or community settings or transferable experience from related sectors.
- Experience in leading teams and managing contracts.
- Passionate about improving services for people affected by dementia and committed to our values.
- Comfortable working independently and collaboratively across a dispersed team.
- Have organisational and relationship-building skills, with the ability to engage stakeholders and monitor performance.
- Be able to travel regularly across Norfolk and Suffolk and maintain a strong local presence.
Please don't be put off from applying if you don't meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we're keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.
Key Responsibilities:
- Provide operational and contractual oversight of the Norfolk and Suffolk dementia support service, ensuring delivery in line with the contract.
- Lead, manage and support a team of Dementia Advisers, ensuring high-quality, person-centred support and strong performance.
- Work in close partnership with other Local Services Managers to ensure consistent, seamless service delivery across Norfolk and Suffolk.
- Develop and maintain effective relationships with local authorities, NHS partners and wider pathway stakeholders.
- Use performance data, quality assurance and lived experience insight to identify opportunities to strengthen services and improve outcomes for people affected by dementia.
Interviews for this role have been provisionally scheduled to take place via MS Teams on w/c 22nd June 2026.
Local Services Manager in Norwich employer: Alzheimers Society
Alzheimer's Society is an exceptional employer, offering a meaningful leadership role as a Local Services Manager where you can truly make a difference in the lives of those affected by dementia across Norfolk and Suffolk. With a strong commitment to employee growth, a collaborative work culture, and the flexibility of a home-based position, we empower our team to lead high-quality, person-centred services while fostering valuable partnerships within the community. Join us to be part of a dedicated organisation that values your skills and passion for improving lives.
StudySmarter Expert Advice🤫
We think this is how you could land Local Services Manager in Norwich
✨Tip Number 1
Get to know the company inside out! Research Alzheimer’s Society and understand their mission, values, and the specific services they provide. This will help you tailor your conversations and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop on the role and the team dynamics. This can give you valuable insights and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and service delivery. Think about your past experiences and how they align with the role of Local Services Manager. We want you to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm and appreciation for the opportunity to discuss the role.
We think you need these skills to ace Local Services Manager in Norwich
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you start your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Local Services Manager. Make sure you understand the key responsibilities and how your experience aligns with them.
Showcase Your Relevant Experience:When writing your application, highlight your experience in managing service delivery and leading teams. We want to see how your skills can make a difference in dementia services, so don’t hold back on sharing your achievements!
Be Person-Centred:Since this role is all about improving outcomes for people affected by dementia, make sure your application reflects a person-centred approach. Share examples of how you’ve put people first in your previous roles and how that aligns with our values.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the necessary details there to help you along the way!
How to prepare for a job interview at Alzheimers Society
✨Know Your Stuff
Make sure you thoroughly understand the role of a Local Services Manager and the specific needs of dementia services. Familiarise yourself with the Alzheimer's Society's mission and values, as well as any recent developments in dementia care. This will help you demonstrate your passion and commitment during the interview.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed contracts. Think about challenges you've faced and how you overcame them. This will show that you have the necessary skills to lead and support a team effectively.
✨Engage with Stakeholders
Since this role involves working closely with various partners, be ready to discuss how you've built relationships in previous roles. Share specific instances where your relationship-building skills made a positive impact on service delivery or outcomes.
✨Be Ready to Discuss Travel and Flexibility
As this is a home-based role requiring regular travel across Norfolk and Suffolk, be prepared to talk about your availability and willingness to travel. Highlight any previous experience you have with remote work and managing your time effectively while on the go.
