At a Glance
- Tasks: Lead and support dementia services, ensuring high-quality, person-centred support across Norfolk and Suffolk.
- Company: Join Alzheimer’s Society and make a real difference in the lives of those affected by dementia.
- Benefits: Home-based role with travel expenses covered and opportunities for professional growth.
- Other info: Flexible working environment with a focus on collaboration and community impact.
- Why this job: Be a part of a mission-driven team that improves outcomes for people living with dementia.
- Qualifications: Experience in service delivery management and a passion for supporting those affected by dementia.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
Are you looking for a leadership role where you can make a real difference to dementia services across Norfolk and Suffolk? Do you have the skills to manage contracts, lead and support a team, and work collaboratively within a multi-agency pathway to improve outcomes for people affected by dementia? We're excited to offer an opportunity to join Alzheimer's Society as a Local Services Manager for Norfolk and Suffolk. In this role, you'll provide leadership and oversight for locally commissioned dementia support services, ensuring they are high-quality, person-centred, and responsive to local need. You'll work closely with partners across health, social care and the voluntary sector, using insight and lived experience to shape service delivery and continuous improvement.
This is a home-based role, with regular travel across Norfolk and Suffolk, and occasional travel across the wider region for meetings, engagement activity and partnership working. Mileage expenses will be paid from the Norfolk and Suffolk border.
If you're a collaborative, organised and values-driven leader who is motivated by making a meaningful impact for people affected by dementia, we'd love to hear from you.
About you
- Experience in managing or supporting service delivery, ideally within health, social care or community settings or transferable experience from related sectors.
- Experience in leading teams and managing contracts.
- Passionate about improving services for people affected by dementia and committed to our values.
- Comfortable working independently and collaboratively across a dispersed team.
- Have organisational and relationship-building skills, with the ability to engage stakeholders and monitor performance.
- Be able to travel regularly across Norfolk and Suffolk and maintain a strong local presence.
Please don't be put off from applying if you don't meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we're keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.
Key Responsibilities:
- Provide operational and contractual oversight of the Norfolk and Suffolk dementia support service, ensuring delivery in line with the contract.
- Lead, manage and support a team of Dementia Advisers, ensuring high-quality, person-centred support and strong performance.
- Work in close partnership with other Local Services Manager to ensure consistent, seamless service delivery across Norfolk and Suffolk.
- Develop and maintain effective relationships with local authorities, NHS partners and wider pathway stakeholders.
- Use performance data, quality assurance and lived experience insight to identify opportunities to strengthen services and improve outcomes for people affected by dementia.
Interviews for this role have been provisionally scheduled to take place via MS Teams on w/c 22nd June 2026.
Service Manager - Home based in Norfolk employer: Alzheimers Society
Alzheimer's Society is an exceptional employer, offering a unique opportunity to lead and make a significant impact on dementia services across Norfolk and Suffolk. With a strong commitment to employee growth, a collaborative work culture, and the flexibility of a home-based role, we empower our team members to thrive while making a meaningful difference in the lives of those affected by dementia. Join us to be part of a values-driven organisation that prioritises high-quality, person-centred support and fosters strong partnerships within the community.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - Home based in Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the health and social care sectors. Let them know you're on the lookout for opportunities, especially roles like the Service Manager position. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research Alzheimer’s Society and their values. Think about how your experience aligns with their mission to improve dementia services. Practise answering common interview questions, focusing on your leadership skills and how you've made a difference in past roles.
✨Tip Number 3
Showcase your passion! During interviews, share personal stories or experiences that highlight your commitment to improving services for people affected by dementia. This will help you stand out as a candidate who truly cares about the cause.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making a real impact in Norfolk and Suffolk.
We think you need these skills to ace Service Manager - Home based in Norfolk
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in managing services, especially in health or social care. We want to see how your skills align with the role of Service Manager and how you can make a difference in dementia services.
Show Your Passion:Let your enthusiasm for improving services for people affected by dementia shine through. Share any relevant experiences or insights that demonstrate your commitment to our values and the impact you want to make in this field.
Highlight Team Leadership Skills:Since this role involves leading a team, be sure to showcase your leadership experience. Talk about how you've supported teams in the past and how you plan to foster a collaborative environment at StudySmarter.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Alzheimers Society
✨Know Your Stuff
Make sure you understand the key responsibilities of the Service Manager role. Familiarise yourself with dementia services in Norfolk and Suffolk, and be ready to discuss how your experience aligns with improving outcomes for people affected by dementia.
✨Show Your Leadership Skills
Prepare examples that showcase your leadership abilities. Think about times when you've successfully managed a team or led a project, especially in health or social care settings. Highlight how you supported your team and ensured high-quality service delivery.
✨Build Relationships
Since this role involves working collaboratively with various stakeholders, be prepared to talk about your relationship-building skills. Share specific instances where you've engaged with local authorities or health partners to improve service delivery.
✨Be Ready to Learn
The job description mentions the importance of transferable skills and a willingness to learn. Be open about your journey and how your past experiences can contribute to the role. Show enthusiasm for continuous improvement and adapting to new challenges.
