At a Glance
- Tasks: Support individuals affected by dementia with NHS Continuing Healthcare appeals via phone and email.
- Company: Join a compassionate organisation dedicated to making a difference in people's lives.
- Benefits: Gain valuable experience, receive full training, and work from home with flexible hours.
- Other info: Remote role with a commitment of 2-4 hours per week.
- Why this job: Empower others during challenging times and make a real impact on their dementia journey.
- Qualifications: Knowledge of NHS CHC framework, empathy, and strong communication skills required.
If you have knowledge of the NHS Continuing Healthcare National Framework and the appeals process, we’d love to hear from you. As an NHS Continuing Healthcare Volunteer, you’ll use your knowledge of the framework to support people affected by dementia with their appeal over telephone and email, giving them the confidence to challenge decisions.
You’ll provide a comprehensive support service, gathering and recording information from the client, helping them identify the necessary documentation and evidence and providing encouragement to attend the appeal. The challenge of successfully appealing decisions not to award Continuing Healthcare can be overwhelming, but in this role you’ll have the opportunity to empower people affected by dementia during this process and make a huge difference to their dementia journey.
This is a remote, home-based role with an expected commitment of 2-4 hours per week. You will need access to a laptop and the internet. Full training will be given.
Qualifications- You can provide support, guidance and empathy to people who are dealing with difficult issues.
- You have good knowledge of the NHS CHC National Framework and the appeals process.
- You have effective verbal communication and listening skills and are confident using IT.
- You are over the age of 18.
If you find completing online applications difficult, please don't let this stop you from applying. You can contact the Volunteering Recruitment Team by emailing volunteering@alzheimers.org.uk or call on 0300 222 5706.
LegalThis role will be subject to a satisfactory Criminal Records Check from either the Disclosure and Barring Service (England & Wales), Disclosure Scotland Check (Scotland), or AccessNI (Northern Ireland). If you require further information regarding Criminal Records Check, please contact volunteering@alzheimers.org.uk.
NHS Continuing Healthcare Appeals Support Volunteer- Home- based employer: Alzheimers Society
As a volunteer with the NHS Continuing Healthcare Appeals Support team, you will be part of a compassionate and dedicated community that values empathy and support for individuals affected by dementia. This home-based role offers flexible hours, comprehensive training, and the chance to make a significant impact in the lives of those navigating the appeals process, all while working within a supportive framework that prioritises personal growth and development.
