Dementia Adviser in London

When dementia touches someone’s life, it can change things in ways that feel overwhelming, for the person themselves and for those around them. In those moments, having someone who listens, understands and simply shows up can make all the difference. This role is about being that person. If you’re someone who leads with kindness, who takes the time to really hear people, and who believes everyone deserves to feel supported, included and valued, this could be a truly meaningful next step for you.

We’re excited to offer an opportunity to work alongside the Local Service Manager to help grow and strengthen supportive networks across Havering, so that no one affected by dementia has to face things alone.

Location: Across Havering Borough, with some homeworking.

As a Dementia Adviser, you’ll become a familiar, trusted face in the community. You’ll build genuine connections with people, taking the time to understand their experiences, their worries and what matters most to them. Your days will be varied and people focused. You might be helping to create warm, welcoming group sessions where people can share stories, build friendships and feel a sense of belonging. You might be sitting with someone in their home, offering reassurance and practical support in a space where they feel most comfortable. You’ll also connect with people over the phone and through local networks, making sure support is always within reach. At the heart of everything you do is compassion, respect and a belief in meeting people where they are. You’ll also keep thoughtful and accurate records of your work, helping to ensure that every person’s journey is understood and supported with care and continuity. Every conversation, every visit and every small moment of connection matters here.

What you’ll bring:

• The ability to travel across the Havering Borough area.
• An understanding of health and social care, or a willingness to learn, and an appreciation of how support needs can shape people’s lives.
• Strong organisational and time management skills.
• A warm and adaptable communication style, with the ability to connect with people from all backgrounds and experiences.
• A genuine commitment to equity, diversity and belonging, and a desire to help create spaces where everyone feels welcome.
• Confidence using IT systems, including databases and online tools such as Teams or Zoom.

This is more than a role. It’s a chance to walk alongside people, to offer reassurance during uncertain times, and to help create moments of connection, confidence and hope. At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging ensures that the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer’s Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer’s Society.

Our hiring process aims to ensure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via careers@alzheimers.org.uk for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you’re considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with. Due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work-life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer’s Society.

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.