At a Glance
- Tasks: Lead and support dementia services, ensuring high-quality, person-centred support.
- Company: Join the Alzheimer's Society and make a real difference in your community.
- Benefits: Home-based role with travel expenses covered and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and stakeholder engagement.
- Why this job: Make a meaningful impact on the lives of people affected by dementia.
- Qualifications: Experience in service delivery and team leadership, ideally in health or social care.
The predicted salary is between 30000 - 40000 £ per year.
About The Role
Are you looking for a leadership role where you can make a real difference to dementia services across Norfolk and Suffolk? Do you have the skills to manage contracts, lead and support a team, and work collaboratively within a multi-agency pathway to improve outcomes for people affected by dementia? We’re excited to offer an opportunity to join Alzheimer’s Society as a Local Services Manager for Norfolk and Suffolk. In this role, you’ll provide leadership and oversight for locally commissioned dementia support services, ensuring they are high-quality, person-centred, and responsive to local need. You’ll work closely with partners across health, social care and the voluntary sector, using insight and lived experience to shape service delivery and continuous improvement.
This is a home-based role, with regular travel across Norfolk and Suffolk, and occasional travel across the wider region for meetings, engagement activity and partnership working. Mileage expenses will be paid from the Norfolk and Suffolk border.
If you’re a collaborative, organised and values-driven leader who is motivated by making a meaningful impact for people affected by dementia, we’d love to hear from you.
About you
- Experience in managing or supporting service delivery, ideally within health, social care or community settings or transferable experience from related sectors.
- Experience in leading teams and managing contracts.
- Passionate about improving services for people affected by dementia and committed to our values.
- Comfortable working independently and collaboratively across a dispersed team.
- Have organisational and relationship-building skills, with the ability to engage stakeholders and monitor performance.
- Be able to travel regularly across Norfolk and Suffolk and maintain a strong local presence.
Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.
Key Responsibilities:
- Provide operational and contractual oversight of the Norfolk and Suffolk dementia support service, ensuring delivery in line with the contract.
- Lead, manage and support a team of Dementia Advisers, ensuring high-quality, person-centred support and strong performance.
- Work in close partnership with other Local Services Managers to ensure consistent, seamless service delivery across Norfolk and Suffolk.
- Develop and maintain effective relationships with local authorities, NHS partners and wider pathway stakeholders.
- Use performance data, quality assurance and lived experience insight to identify opportunities to strengthen services and improve outcomes for people affected by dementia.
Interviews for this role have been provisionally scheduled to take place via MS Teams on w/c 22nd June 2026.
Local Services Manager employer: Alzheimers Society
Alzheimer's Society is an exceptional employer, offering a unique opportunity to lead and make a significant impact on dementia services across Norfolk and Suffolk. With a strong commitment to employee development, a collaborative work culture, and the flexibility of a home-based role, we empower our Local Services Managers to drive high-quality, person-centred support while fostering meaningful partnerships within the community. Join us in creating positive change for those affected by dementia, where your skills and passion can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Local Services Manager
✨Tip Number 1
Network like a pro! Reach out to people in the dementia services sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren't even advertised.
✨Tip Number 2
Prepare for those interviews! Research the Alzheimer's Society and understand their values and mission. Be ready to discuss how your experience aligns with their goals and how you can contribute to improving dementia services.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully led teams or managed projects. Highlight your ability to work collaboratively and drive positive outcomes.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Local Services Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for improving dementia services shine through. We want to see how motivated you are to make a difference in the lives of those affected by dementia.
Tailor Your Experience:Make sure to highlight your relevant experience in managing teams and contracts. We’re looking for transferable skills, so don’t hesitate to connect your past roles to the responsibilities of the Local Services Manager position.
Be Person-Centred:Since this role is all about providing high-quality, person-centred support, use your application to demonstrate how you’ve put people at the heart of your work in previous roles. Share specific examples that showcase your approach.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to lead and make an impact in dementia services across Norfolk and Suffolk.
How to prepare for a job interview at Alzheimers Society
✨Know Your Stuff
Make sure you understand the key responsibilities of the Local Services Manager role. Familiarise yourself with dementia services in Norfolk and Suffolk, and be ready to discuss how your experience aligns with improving outcomes for people affected by dementia.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing teams and contracts. Think about specific situations where you've led a team to success or improved service delivery, as this will demonstrate your capability to lead and support others effectively.
✨Build Relationships
Since this role involves working closely with various stakeholders, be prepared to talk about your relationship-building skills. Share instances where you've successfully collaborated with health, social care, or voluntary sector partners to achieve common goals.
✨Be Ready to Discuss Data
Understand how to use performance data and quality assurance to improve services. Be prepared to discuss how you've used insights from data or lived experiences to make informed decisions in your previous roles.
