Criminal Record Check Administrator

The Criminal Records Check (CRC) Administrator sits within the Volunteering Experience team in the People Directorate. This is a pivotal role, ensuring criminal record checks are processed accurately, securely, and on time, supporting safe recruitment decisions and delivering a positive experience for both employees and volunteers. That’s why we’re looking for a CRC Administrator to join our team on a fixed term contract for 9 months.

About you

You’ll be someone who takes pride in doing things correctly and understands the importance of confidentiality, accuracy, and empathy in safeguarding related work all whilst reflecting our values. You’ll bring strong organisational skills, excellent attention to detail, and the ability to manage sensitive information with professionalism and care. Experience of administrative work, compliance processes, or background checks would be helpful, but we’re also keen to hear from candidates with transferable skills and the right values.

What you’ll focus on

• Process Criminal Record Checks (CRCs) for volunteers and employees.
• Track CRC expiry and renewal dates using designated systems.
• Manage the renewal process to ensure checks are completed within required timescales.
• Coordinate applications with volunteers, employees, and our external screening provider.
• Handle confidential information in line with GDPR and best practice.

Interviews for this role have been provisionally scheduled to take place via MS Teams on Tuesday 24th & Wednesday 25th February.

About Alzheimer’s Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging is to ensure voices around our table better reflect and understand the communities we exist to serve. We encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented. We want everyone we work with to feel included and that they belong at Alzheimer’s Society.

Our Equity, Diversity and Inclusion Strategy and internal networks help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Our hiring process

During recruitment we want you to bring your whole self and can be at your best. We are working to ensure our recruitment process is as inclusive as possible, so please inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate, all our applications are anonymised up until an interview has been confirmed.

We recognise the benefits of AI, but if you’re considering using it to submit your application, reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so please showcase them in your own voice.

We try to avoid closing roles early where possible; however, if we receive a high volume of applications, we may close earlier than the advertised closing date. If this occurs, we will aim to provide at least 48 hours notice. We are committed to safer recruitment and, due to the nature of some roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people’s lives. We offer a range of benefits, recognition and options for working agilely, contributing to a strong work-life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer’s Society. You can visit our Working for Us pages for more information about being an employee at the Society.