At a Glance
- Tasks: Provide first-class support to staff and ensure compliance with processes.
- Company: Join the UK's leading dementia charity making a real difference.
- Benefits: Strong work-life balance, learning programmes, and recognition for your efforts.
- Other info: Inclusive culture encouraging diverse applicants and career growth opportunities.
- Why this job: Be part of a team that supports those affected by dementia and drives positive change.
- Qualifications: Customer service skills and proficiency in Microsoft Office required.
The predicted salary is between 25000 - 30000 £ per year.
We are currently recruiting a passionate and hard-working individual to help make a positive difference and provide first-class support to our Alzheimer's Society staff. Our Employee Support Assistant is part of our People Operations team and the first point of contact for Alzheimer's Society employees requiring support with systems and processes that are part of working for the society, from joining to leaving.
We provide advice and guidance on policies and processes, making things easier and clearer for everyone as we deliver our work for people affected by dementia. This role ensures that we are safeguarding our employees, volunteers, those who engage with our services and the organisation through a strong emphasis on compliance.
- Process and monitor Criminal Record Checks for our employees and contractors.
- Update and enter information on various systems, ensuring a high level of data quality is maintained.
- Monitor data reports and ensure compliance with key processes.
- Work collaboratively with our wider teams, including our Talent Acquisition, People Partnering, IT, and Payroll.
- Signposting employees and managers to relevant policies and information.
- Comply with data protection regulations.
- Undertake other duties or projects commensurate with the nature and grade of this post as required.
- Deliver first-class customer service, understanding that Alzheimer's Society employees are the customers of our team.
- Be comfortable using Microsoft Office software such as Word and Excel, as well as other bespoke IT packages.
- Understand the sensitive nature of data that we deal with and adhere to a strict level of confidentiality.
- Be comfortable working within a culture of inclusion and collaboration.
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our commitment to Equity, Diversity, Inclusion & Belonging: We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team for application support or any adjustments you might need.
We are committed to safer recruitment and ensuring the welfare of those we work with. Due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work-life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
Leadership Support Assistant Full Time Temporary in Belfast employer: Alzheimers Society
Alzheimer's Society is an exceptional employer dedicated to making a meaningful impact in the lives of those affected by dementia. With a strong commitment to equity, diversity, and inclusion, we foster a collaborative work culture that values every voice and provides ample opportunities for personal and professional growth. Our comprehensive benefits package, emphasis on work-life balance, and supportive learning programmes ensure that our employees thrive while contributing to a vital cause.
StudySmarter Expert Advice🤫
We think this is how you could land Leadership Support Assistant Full Time Temporary in Belfast
✨Tip Number 1
Network like a pro! Reach out to current or former employees of Alzheimer's Society on LinkedIn. Ask them about their experiences and any tips they might have for landing the Leadership Support Assistant role. Personal connections can give you insights that make all the difference.
✨Tip Number 2
Prepare for the interview by understanding the mission of Alzheimer's Society. Familiarise yourself with their work in dementia support and how your role as a Leadership Support Assistant fits into that. Show us your passion for making a positive impact during the interview!
✨Tip Number 3
Practice your customer service skills! Since you'll be the first point of contact for employees, think of scenarios where you might need to provide support. Role-play these situations with a friend to build your confidence and ensure you can deliver first-class service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and contributing to the important work we do at Alzheimer's Society.
We think you need these skills to ace Leadership Support Assistant Full Time Temporary in Belfast
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for making a difference shine through. We want to see how much you care about supporting those affected by dementia and how you can contribute to our mission.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. We love seeing how your background aligns with the role of Leadership Support Assistant, so don’t hold back on showcasing your strengths!
Be Clear and Concise:Keep your writing clear and to the point. We appreciate straightforward communication, especially when it comes to explaining your experience with systems and processes. Remember, clarity is key!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Alzheimers Society
✨Know the Mission
Before your interview, take some time to understand the mission of Alzheimer's Society. Familiarise yourself with their work and how they support individuals affected by dementia. This will not only show your passion for the role but also help you connect your skills to their goals.
✨Showcase Your Customer Service Skills
As a Leadership Support Assistant, you'll be the first point of contact for employees. Prepare examples from your past experiences where you've delivered excellent customer service. Highlight how you resolved issues and made processes easier for others, as this aligns perfectly with the role's requirements.
✨Emphasise Compliance and Confidentiality
Given the sensitive nature of the data you'll be handling, it's crucial to demonstrate your understanding of compliance and confidentiality. Be ready to discuss any relevant experience you have in maintaining data quality and adhering to regulations, as this is key to safeguarding the organisation and its employees.
✨Collaborative Mindset
This role involves working closely with various teams. Think of examples that showcase your ability to collaborate effectively. Whether it’s working with IT, Payroll, or Talent Acquisition, showing that you can communicate and work well with others will make you stand out as a candidate who fits into their inclusive culture.
