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- Tasks: Support Alzheimer’s Society staff with systems and processes, ensuring compliance and data quality.
- Company: Join Alzheimer’s Society, a leading non-profit dedicated to supporting those affected by dementia.
- Benefits: Enjoy a full-time role with opportunities for personal growth and impactful work.
- Why this job: Make a real difference while working in a collaborative and inclusive environment.
- Qualifications: No prior experience needed; just bring your passion for customer service and attention to detail.
- Other info: This is a fixed-term contract until May 2026, with interviews on 4th & 5th September.
The predicted salary is between 28800 - 43200 £ per year.
About The RoleClosing Date: 29th AugustInterviews: 4th & 5th SeptemberContract: This is a fixed-term contract until 22nd May 2026.We are currently recruiting a passionate and hard-working individual to help make a positive difference and provide first-class support to our Alzheimer\’s Society staff. Our Employee Support Assistant is part of our People Operations team and the first point of contact for Alzheimer’s Society employees requiring support with systems and processes that are part of working for the society, from joining to leaving.We provide advice and guidance on policies and processes, making things easier and clearer for everyone as we deliver our work for people affected by dementia. This role ensures that we are safeguarding our employees, volunteers, those who engage with our services and the organisation through a strong emphasis on compliance. Duties and responsibilities:
- Process and monitor Criminal Record Checks for our employees and contractors.
- Process employee changes, following relevant procedures.
- Update and enter information on various systems, ensuring a high level of data quality is maintained.
- Monitor data reports and ensure compliance with key processes.
- Work collaboratively with our wider teams, including our Talent Acquisition, People Partnering, IT, and Payroll.
- Signposting employees and managers to relevant policies and information.
- Comply with data protection regulations.
- Undertake other duties or projects commensurate with the nature and grade of this post as required.
About you:
- Be able to always deliver first-class customer service, understanding that Alzheimer’s Society employees are the customers of our team.
- Have a keen eye for detail with previous experience in an administration role.
- Be comfortable working in a collaborative team, looking to share ideas and ways to improve our processes.
- Be comfortable using Microsoft Office software such as Word and Excel, as well as other bespoke IT packages.
- Understand the sensitive nature of data that we deal with and, as such, adhere to a strict level of confidentiality.
- Be organised and able to structure your workload according to deadline requirements.
- Be comfortable working within a culture of inclusion and collaboration.
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Employee Support Assistant employer: Alzheimer's Society
Contact Detail:
Alzheimer's Society Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Support Assistant
✨Tip Number 1
Familiarise yourself with Alzheimer’s Society's mission and values. Understanding their commitment to supporting people affected by dementia will help you align your responses during interviews and demonstrate your passion for the role.
✨Tip Number 2
Highlight your customer service skills in conversations with the hiring team. Since the role involves providing first-class support to employees, showcasing your ability to handle queries and provide solutions will set you apart.
✨Tip Number 3
Prepare examples of your previous administrative experience that showcase your attention to detail and organisational skills. Being able to discuss specific instances where you've successfully managed data or processes will be beneficial.
✨Tip Number 4
Network with current or former employees of Alzheimer’s Society if possible. Gaining insights into the company culture and the specifics of the Employee Support Assistant role can give you an edge in your application and interviews.
We think you need these skills to ace Employee Support Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Employee Support Assistant position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles or customer service experience. Mention specific examples where you demonstrated attention to detail, compliance with data protection, and collaboration within a team.
Showcase Your Skills: Make sure to mention your proficiency in Microsoft Office, particularly Word and Excel, as well as any experience with bespoke IT packages. This will demonstrate your capability to handle the technical aspects of the role.
Craft a Strong Cover Letter: Write a compelling cover letter that expresses your passion for supporting employees and making a positive impact. Use this opportunity to convey your understanding of the sensitive nature of the data you'll be handling and your commitment to confidentiality.
How to prepare for a job interview at Alzheimer's Society
✨Show Your Passion for Support
Make sure to express your genuine interest in helping others, especially in the context of Alzheimer’s Society. Share any relevant experiences where you provided support or assistance, highlighting how it made a positive impact.
✨Demonstrate Attention to Detail
Since the role requires a keen eye for detail, prepare examples from your past work where your attention to detail made a difference. Discuss how you ensure accuracy in data entry and compliance with processes.
✨Familiarise Yourself with Policies
Before the interview, take some time to understand the key policies and processes related to employee support. Being able to discuss these confidently will show that you are proactive and well-prepared.
✨Emphasise Team Collaboration
The role involves working closely with various teams. Be ready to share examples of how you've successfully collaborated in the past, and discuss your approach to teamwork and sharing ideas for process improvement.
