At a Glance
- Tasks: Coordinate the volunteer journey from recruitment to retention, ensuring a positive experience.
- Company: Join Alzheimer’s Research UK and make a difference in the charity sector.
- Benefits: Flexible working, supportive team environment, and the chance to impact lives.
- Other info: Work in an agile environment with opportunities for personal growth.
- Why this job: Be a key player in enhancing volunteer engagement and support vital research.
- Qualifications: Experience in volunteer management and excellent communication skills required.
The predicted salary is between 30000 - 42000 £ per year.
The Volunteer Management team is responsible for embedding an organisational approach to volunteer engagement which enables volunteers to feel inspired, valued, supported, and connected to the charity. This 12‑month fixed‑term contract provides an opportunity to contribute to the success of the team through coordination of key parts of the volunteer journey: recruiting, induction, training, supporting and retaining volunteers.
The role also involves influencing colleagues, providing advice, and building collaborative relationships with key stakeholders to enhance the volunteer experience and raise its profile internally and externally.
Key Responsibilities
- Build strong relationships and collaborate with key stakeholders to maximise volunteer opportunities and strengthen volunteer infrastructure.
- Provide good‑practice advice and guidance on effective volunteer supervision.
- Promote a positive culture of engagement that values, embeds and promotes the work of volunteers.
- Proactively gather external events and initiatives, providing advice and support for successful volunteer involvement.
- Coordinate the review, development and implementation of robust practices and procedures for the volunteer journey.
- Collaborate on the development and delivery of volunteer training and resources.
- Maintain and update volunteering information on internal communication channels, ensuring policies and reference materials are current.
- Produce and distribute recruitment, onboarding and training materials.
- Deliver high‑level customer service throughout the volunteer journey, including recruitment, induction, training, support, retention and exit.
- Act as the key point of contact for volunteering data integrity and ensure accuracy and reliability of volunteer records.
- Lead the recruitment and selection process, fostering equality, diversity and inclusivity.
- Serve as the first point of contact for internal and external enquiries and coordinate the shared volunteer email inbox.
- Lead and support the delivery of volunteer‑involving activities at weekend events where required.
What We Are Looking For
- Strong understanding of volunteer involvement principles and good practice across recruitment, selection, induction, training, support, recognition and retention.
- Proficiency in IT packages: MS Outlook, Word, Excel and PowerPoint.
- Significant experience recruiting, supporting, engaging and managing volunteers.
- Experience working within the charity sector.
- Experience in a customer‑service or people‑facing environment.
- Experience working with partners and/or external agencies.
- Experience handling personal (sensitive) data and evaluating volunteer activities.
- Ability to build and maintain effective working relationships at all levels within the charity.
- Excellent communication, networking and presentation skills.
- Strong negotiating, influencing and problem‑solving skills.
- Organisational skills with a strong attention to detail.
- Good time‑management skills and a conscientious work approach.
- Ability to write clear guidance documents that convey complex information.
- Project management skills and capability to implement and coordinate large projects.
- Capacity to work under pressure, manage conflicting priorities and changing deadlines.
Additional Information
As part of our Agile way of working you will be required to work approximately 2 days a week from the office, with flexibility to split between home and office. Agile roles do not claim mileage, travel or meals costs.
How to Apply
Use our Online Recruitment Platform to create an account, attach your CV and track your application status.
Contact Information
Office address: 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Closing Date
The closing date for applications is 25th January 2026. Interviews will be arranged after short‑listing.
Equality, Diversity and Inclusion
We value diversity and are committed to creating an inclusive culture. Applications from people of all backgrounds are encouraged, especially those from ethnic minority backgrounds who are under‑represented.
Confidentiality
We will handle your CV and application confidentially. Personal details such as name and address will only be revealed after an interview invitation.
Seniority Level
Associate
Employment Type
Full‑time
Job Function
Marketing and Customer Service Non‑profit Organizations
Volunteer Coordinator - FTC employer: Alzheimer's Research UK
Alzheimer's Research UK is an exceptional employer that prioritises the well-being of its staff and fosters a culture of safety and compliance. With a commitment to employee growth, we offer continuous professional development opportunities in a supportive environment, ensuring that our team members can thrive while making a meaningful impact in the fight against dementia. Located in a vibrant community, we provide a unique chance to contribute to groundbreaking research while enjoying a collaborative and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Coordinator - FTC
✨Get Involved with Local Causes
Start connecting with local nonprofits or social impact projects in your area. Attend their events, offer to help out with community initiatives, or just drop by to chat about their mission. This way, you’ll not only learn about the work they do but also make meaningful connections that could lead to volunteer opportunities.
✨Leverage Social Media for Social Impact
Platforms like Twitter and Instagram are goldmines for discovering volunteer opportunities in the nonprofit sector. Follow organisations you’re passionate about, engage with their posts, and keep an eye out for their volunteer calls. It’s a great way to show your interest and dedication!
✨Utilise Volunteer Matching Platforms
Sites like VolunteerMatch or local community boards are perfect for finding short-term and long-term volunteer roles. These platforms can connect you with causes that align with your passions and skills, and often allow you to browse opportunities tailored to your interests.
✨Apply Directly Through Our Website
When you spot an organisation you like, don't hesitate to visit their website and check out their volunteer section. Many nonprofits have dedicated pages for volunteers where you can apply directly – and we’ve found that this route often leads to quicker responses and more personalised interactions!
We think you need these skills to ace Volunteer Coordinator - FTC
Some tips for your application 🫡
Share Your Passion for Social Impact:When you're applying for a volunteer role at a nonprofit like Alzheimer's Research UK, don’t just list your skills. Show us why you're passionate about social impact! Use your cover letter to tell a story about what drives you and how you've been involved in similar initiatives. Personal connections to the cause can really make your application stand out.
Highlight Relevant Experience:Make sure to showcase any previous volunteer work or projects that demonstrate your commitment to social impact. Whether it’s fundraising, community outreach, or project management, detail your contributions and the results achieved. This kind of experience is invaluable in the nonprofit sector and can help us see your potential!
Get Creative with Your CV:In the world of nonprofits, a standard CV might not cut it. Consider using a more creative format that showcases your personality while maintaining professionalism. Use headings like 'Community Engagement' or 'Social Impact Projects' to highlight your experiences related to the role. Remember, we want to see what makes you unique!
Keep It Community-Focused:Make sure your application emphasises collaboration and community. Volunteer roles are about working well with others and contributing collectively towards a common goal. In your cover letter, mention any teamwork experiences or community projects you've been part of, and how you contributed to their success. This shows that you’re ready to jump into the collaborative spirit here at Alzheimer's Research UK.
How to prepare for a job interview at Alzheimer's Research UK
✨Know Your Passion
Dive deep into the mission of Alzheimer's Research UK and understand the issues they tackle. When they ask about your motivation to volunteer, share specific experiences that link your passion to their cause—whether it’s local community work or a broader social impact.
✨Bring Your Skills to the Table
Highlight any relevant skills that can aid in their projects, such as fundraising, project management, or community organising. Be prepared to share examples of how you’ve used these skills in past volunteer roles or relevant experiences.
✨Get Ready for Scenario Questions
In non-profit interviews, especially for volunteer roles, you might get scenario-based questions. Think about times when you've encountered challenges in team work or community engagement, and how you resolved them—this shows your problem-solving abilities.
✨Show Your Commitment
Since this is a volunteer role, they’ll likely want to see your commitment to the cause over an extended period. Be ready to discuss how much time you can dedicate, any special skills you can bring, and your eagerness to learn and grow with the organisation—this excites them to have you on board!
