Sporting Events Administrator in Cambridge

Sporting Events Administrator in Cambridge

Cambridge Full-Time 19200 - 33600 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support fundraising through sporting events, manage relationships, and provide excellent customer service.
  • Company: Join Alzheimer’s Research UK, the leading charity dedicated to dementia research and finding a cure.
  • Benefits: Enjoy flexible working options, a competitive salary, and a supportive team culture.
  • Other info: Work 2 days a week from the office with opportunities for remote work.
  • Why this job: Make a real impact in the fight against dementia while developing your skills in a dynamic environment.
  • Qualifications: Customer service experience, strong communication skills, and proficiency in CRM systems are essential.

The predicted salary is between 19200 - 33600 £ per year.

Location Great Abington, Cambridge CB21 6AD (Agile; approximately 2 days a week from our office)

The Vacancy

The Sporting Events Team at Alzheimer's Research UK (ARUK) is responsible for securing income from individuals taking on sporting challenges and effectively managing relationships to maximise income.

As Sporting Events Administrator, you will play a significant part in contributing to a high‑performing fundraising team. You will work closely with the Sporting Event Managers (SEM) and Sporting Event Officers (SEO) to drive the continued growth of the charity’s sporting event fundraising income. You will also be required to show excellent organisation and relationship‑building skills to support supporters.

Please note: This role will be known internally as *Sporting Events Executive.

MAIN DUTIES & RESPONSIBILITIES:

  • Be the first point of contact for all Sporting Event fundraisers, providing excellent customer service, acknowledging support and increasing long‑term loyalty.
  • Provide effective administrative support to the Sporting Events team, including maintaining accurate records, managing inbox and telephone queries and supporting smooth event delivery.
  • Provide organised administrative support to SEOs across a range of sporting events and tasks, helping to coordinate day‑to‑day activity and manage competing priorities.
  • Fundraising data management including adding new constituents to the fundraising database (Salesforce), ensuring details are accurately recorded and maintained and that supporters are appropriately thanked.
  • Ensure fundraisers and volunteers have all necessary materials for fundraising initiatives.

Event and Supporter Management

  • Support the team in managing the sporting events as agreed with the Sporting Events Manager (SEM). Including recruitment of sporting places, recruitment of volunteers, communications plans, event marketing and event attendance.
  • Working alongside the SEM and the SEO to manage the stewardship of all supporters.
  • Build and manage relationships with prospective and current sporting fundraising supporters through prompt, helpful, professional and friendly contact.
  • Proactively contact fundraisers by phone to offer encouragement, guidance and tailored support, helping those who need additional stewardship to build confidence and maximise their fundraising potential.
  • Taking the opportunity to maximise income and long‑term support with every fundraising supporter, suggesting ARUK fundraising products where appropriate.
  • Schedule and deliver stewardship good luck calls for all portfolio sporting eventers.
  • Drafting prompt, professional thank you letters and certificates to fundraising supporters.
  • Managing emails sent to sporting events inbox.

Events Support

  • Support in the effective delivery of sporting fundraising events for ARUK.
  • May include relationship management with suppliers and logistics companies.
  • Attendance of weekend events where necessary.

WHAT WE ARE LOOKING FOR:

  • Experience of working in a customer service role
  • Use of CRM or database systems
  • Confident working with computers – good knowledge of Word, Excel, Outlook and databases
  • Excellent, enthusiastic telephone manner
  • Ability to build rapport and establish relationships with our supporters quickly and effectively
  • Excellent written and verbal communication skills
  • Excellent organisational skills
  • Excellent attention to detail
  • A professional and hard‑working team player
  • Flexibility to work occasional unsociable hours and willingness to travel independently
  • Contagious enthusiasm to inspire supporters

The closing date for applications is the 4th October 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date

The Charity

Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trialsthat slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under‑represented. Any offer of employment is however subject to you having the right to work in the UK.

It is important to offer a range of benefits which are designed to meet both the organisational and individual needs, are market competitive and designed to attract and retain employees.

For more details on working for Alzheimer's Research UK click here .

Alzheimer's Research UK is a registered charity, numbers 1077089 and SC042474.
3 Riverside, Granta Park, Cambridge CB21 6AD

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Sporting Events Administrator in Cambridge employer: Alzheimer's Research UK

Alzheimer's Research UK is an exceptional employer that prioritises the well-being of its staff and fosters a culture of safety and compliance. With a commitment to employee growth, we offer continuous professional development opportunities in a supportive environment, ensuring that our team members can thrive while making a meaningful impact in the fight against dementia. Located in a vibrant community, we provide a unique chance to contribute to groundbreaking research while enjoying a collaborative and inclusive workplace.

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Contact Details:

Alzheimer's Research UK Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sporting Events Administrator in Cambridge

✨Tip Number 1

Familiarise yourself with Alzheimer’s Research UK and their mission. Understanding the charity's goals and values will help you connect with the team during interviews and demonstrate your genuine interest in their work.

✨Tip Number 2

Network with current or former employees of Alzheimer’s Research UK. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations for the Sporting Events Administrator role.

✨Tip Number 3

Prepare to discuss your customer service experience in detail. Since the role requires excellent relationship-building skills, think of specific examples where you've successfully managed relationships or provided exceptional support to clients or fundraisers.

✨Tip Number 4

Brush up on your knowledge of fundraising legislation and codes of practice. Being well-versed in these areas will not only impress the interviewers but also show that you're proactive and ready to contribute effectively from day one.

We think you need these skills to ace Sporting Events Administrator in Cambridge

Customer Service Skills
CRM Database Management
Proficient in Microsoft Word, Excel, and Outlook
Excellent Telephone Manner
Relationship Building
Written Communication Skills
Verbal Communication Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights relevant experience in customer service and any previous roles involving CRM or database systems. Emphasise your organisational skills and attention to detail, as these are crucial for the Sporting Events Administrator position.

Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the mission of Alzheimer’s Research UK. Mention specific examples of how you've built relationships with supporters or managed events in the past, showcasing your ability to contribute to their fundraising efforts.

Showcase Communication Skills:Since excellent written and verbal communication skills are essential, ensure that your application is free from errors and clearly conveys your points. Use a friendly yet professional tone to reflect the kind of rapport you would build with supporters.

Highlight Flexibility and Teamwork:Mention your willingness to work flexible hours and your ability to collaborate effectively within a team. Provide examples of how you've successfully worked with others to achieve common goals, particularly in a fundraising or event management context.

How to prepare for a job interview at Alzheimer's Research UK

✨Show Your Passion for Fundraising

Make sure to express your enthusiasm for fundraising and the mission of Alzheimer’s Research UK. Share any personal experiences or motivations that drive you to support charitable causes, as this will resonate well with the interviewers.

✨Demonstrate Your Organisational Skills

Prepare examples that showcase your organisational abilities, especially in managing events or data. Discuss how you've successfully handled multiple tasks or projects simultaneously, as this role requires excellent attention to detail and organisation.

✨Highlight Your Customer Service Experience

Since the role involves providing excellent customer service to fundraisers, be ready to discuss your previous customer service roles. Share specific instances where you went above and beyond to assist customers or build relationships.

✨Familiarise Yourself with Salesforce

As the role involves managing fundraising data in Salesforce, it would be beneficial to have a basic understanding of how CRM systems work. If you have experience with Salesforce or similar databases, be sure to mention it during the interview.