At a Glance
- Tasks: Process donations and maintain accurate records in Salesforce while ensuring top-notch supporter service.
- Company: Alzheimer's Research UK, a leading charity dedicated to dementia research.
- Benefits: Part-time hours, flexible work environment, and the chance to make a difference.
- Other info: Flexible 17.5 hours per week with opportunities for personal growth.
- Why this job: Join a passionate team and help support vital fundraising efforts for dementia research.
- Qualifications: Attention to detail and experience with data entry or customer service.
The predicted salary is between 20000 - 25000 € per year.
The Supporter Operations team at Alzheimer's Research UK is a key point of contact in the charity for supporters and members of the public and ensures the highest standards in operational processes and compliance to ensure a first-class supporter experience. As the Fundraising Operations Executive, you will primarily work as part of a small team to deliver essential fundraising operations activities ensuring excellent customer service, accurate records and reporting, and maintaining high levels of compliance. To ensure appropriate resourcing across the wider team and maintain SLAs, the role will also assist with enquiries and supporter stewardship activities as required. This role is offered on a part-time basis 17.5 hours per week.
Key Responsibilities:
- Donation processing
- Ensure accurate data entry within CRM Salesforce, related to all campaign types, to include: In memory, Fundraising, Sporting Events, Direct Marketing Campaigns and unsolicited gifts; ensure accurate coding of online fundraising pages.
- Comply with policies and guidelines to handle cheques, cash, and vouchers, liaising with Finance team where required.
Fundraising Operations Executive - PT employer: Alzheimer's Research UK
Alzheimer's Research UK is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for those passionate about making a difference in the lives of others. With a commitment to employee growth, we offer opportunities for professional development and training, ensuring that our team members thrive in their roles. Located in a vibrant community, we provide a flexible part-time position that allows for a healthy work-life balance while contributing to meaningful fundraising efforts.
StudySmarter Expert Advice🤫
We think this is how you could land Fundraising Operations Executive - PT
✨Tip Number 1
Network like a pro! Reach out to people in the fundraising sector, especially those connected to Alzheimer’s Research UK. A friendly chat can open doors and give you insights that might just land you that role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Familiarise yourself with Alzheimer’s Research UK’s mission and values. Show us you’re passionate about making a difference in the charity sector.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. This will help you articulate your experience and how it aligns with the Fundraising Operations Executive role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Fundraising Operations Executive - PT
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Fundraising Operations Executive role. Highlight any relevant experience in customer service, data entry, or fundraising operations to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about supporting Alzheimer’s Research UK and how your background aligns with our mission. Keep it concise but impactful!
Showcase Your Attention to Detail:Since accuracy is key in this role, make sure your application is free from typos and errors. We want to see that you can maintain high standards in your written communication right from the start!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Alzheimer's Research UK
✨Know Your Stuff
Make sure you understand Alzheimer’s Research UK and its mission. Familiarise yourself with their fundraising operations and how they engage with supporters. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Skills
Prepare examples of your experience with CRM systems, especially Salesforce. Be ready to discuss how you've handled data entry, compliance, and customer service in previous roles. Specific examples will make your skills stand out.
✨Be Ready for Scenarios
Think about potential scenarios you might face in this role, like handling a donation error or a supporter enquiry. Practising your responses will help you demonstrate your problem-solving skills and ability to maintain high standards under pressure.
✨Ask Thoughtful Questions
Prepare some insightful questions about the Supporter Operations team and their processes. This shows that you're not just interested in the job, but also in how you can contribute to the team's success and improve the supporter experience.
