Data Selections and Reporting Officer

The Data Selections and Reporting Officer will work with teams across ARUK to deliver accurate data selections and segmentations for ARUK’s communications. This includes ensuring data selections are scheduled, developed, tested and checked, and delivered in accordance with the agreed briefs and deadlines.

This is an exciting time to join ARUK as we have launched Salesforce and use the Snowflake Data Cloud to develop our selections in. We have bold plans for growth at ARUK and this role will have a key role in this as we seek to increase the sophistication of our marketing activity and deliver an excellent supporter experience.

Main duties and responsibilities of the role:

• Aid in the scheduling and delivery of data selections through the Selections Calendar to ensure clarity on what data selections are upcoming, managing any potential clashes and planning and prioritising workload.
• Produce data selections and segmentations in an accurate and timely fashion, in accordance with agreed data selection briefs and deadlines.
• Work with the Data Selections Manager to proactively identify ideas and opportunities to continuously improve campaign performance and to ensure testing within data selections is valid and robust.
• Work with stakeholders to ensure data selection briefs are completed correctly, definitions are clarified, and the final selection meets the criteria outlined in the brief.
• Adhere to a rigorous data selection process that guarantees the accurate delivery of selections.
• Ensure the database is kept up to date with communications history and marketing coding as part of the data selection process.
• Support teams in the delivery of end of campaign reporting, post-campaign analysis and the running of regular reports.
• Work with Fundraising Teams, Digital Team and external agencies to ensure data selection file formats are delivered to specification.
• Provide training and assistance to stakeholders to follow the data selection process.
• Support the process of the annual planning of communication activity across fundraising teams.
• Work with the wider Data and Analytics teams to ensure the necessary data is being captured to enable campaign analysis to be conducted.
• Continually seek to improve the data selection process with the aim of automating and streamlining to reduce the risk of errors and inaccuracy in selections.
• Other data services tasks from time to time as identified by the Data Selections Manager.

What we are looking for:

• Experience of using large relational databases and analysis packages.
• Experience of building complex queries and producing data selections from a database package or through SQL querying.
• A good working knowledge of SQL.
• Good knowledge of data protection legislation and its application.
• Enthusiastic and positive approach to stakeholder management.
• Advanced Excel skills.
• Proven ability to work to a high standard and with an eye for detail.
• Able to work on own initiative and manage multiple tasks simultaneously.
• Excellent internal and external stakeholder management.
• Creative, positive, proactive and motivated to deliver data selections.
• Collaborative approach to delivering projects.

Additional Information:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.

Salary: Circa £32,500 per annum, plus benefits.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

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