People Experience and Insight Partner - FTC in Cambridge

The People Team at ARUK is undergoing a transformation that will position it brilliantly to enable the successful delivery of the organisation’s strategy. The purpose of the People Team in delivering the organisations goals is to empower our colleagues to thrive by shaping exceptional experiences and culture that unlocks their potential — so ARUK can realise its vision of a world free from the fear, harm and heartbreak of dementia. This role will play a pivotal role in mapping and creating a shared understanding of the employee experience, defining the aspirational employee experience and supporting the People team in designing tailored, inclusive and innovative solutions to deliver and improve people practices that will deliver the best ever experience.

A key enabler of this will be to design an inclusive continuous listening strategy that will mean our employees have a voice and we are regularly able to gather that insight to help shape people practices. This is a new role and so there is opportunity for the post holder to shape this role, however it is expected that they will use internal and external data and insight, embed a continuous listening approach and use and embed design thinking practices to develop tailored people solutions. This is an 18-month FTC.

Key Responsibilities:

• Lead the creation of an employee experience map across the entire employee journey and use workforce insight to understand the current experience of colleagues.
• Design, implement and embed a continuous learning approach to regularly gather employee insight and feedback to inform the People strategy and design of people initiatives and products.
• Implement an engagement platform to regularly measure employee engagement and sentiment and develop a simple framework that leaders and managers can use to act on the insight.
• Using data and workforce insight create employee personas to facilitate targeted, tailored people-centric interventions that will enable delivery of the organisation’s strategy.
• Use design thinking approaches to redesign people products and build this capability within the people team.
• Support with OKR setting and prioritisation of work based on insight.
• Bring thought leadership and emerging concepts in employee experience into ARUK and the People Team, and review benchmarking data and insight to suggest improvements and enhancements.
• Map the employee value proposition and develop the employer brand alongside the Resourcing Team to attract talent to ARUK.
• Assess leadership and management practices and wider people practices and policies and their impact on the employee experience.
• Create inclusive approaches that positively impact engagement from the start through to end of the employment journey.

What we are looking for:

Knowledge, skills and experience needed:

• Knowledge and experience of developing a continuous listening approach and embedding tools and platforms to gather regular employee insights and improve engagement.
• Experience of customer and employee journey mapping to be able to identify moments that matter and understand pain points to drive improvements.
• Exceptional stakeholder engagement and communication skills, with the ability to translate technical data concepts into clear, actionable insights for non-technical audiences.
• Excellent communication skills to be able to engage and build relationships with colleagues at all levels.
• Strong understanding of the employee lifecycle and people processes and practices and demonstrable experience of assessing gaps and working with people practitioners to develop initiatives to drive improvement.
• Good understanding of EDI and incorporating these considerations into the design of people practices along the employee lifecycle.
• Knowledge and experience of human centric service design and design thinking approaches to develop people processes and practices.
• Excellent storytelling skills to be able to engage internal audiences on the employee experience landscape.
• Excellent data analysis skills and the ability to derive insight from various data sources to understand and communicate employee and cultural sentiment.

Additional Information:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.

Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £62,000 per annum, plus benefits.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer’s Research UK is the UK’s leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.