Contract: 1 Permanent; Full time position, 35 hours per week
Location: 81 Oxford Street, Glasgow, G5 9EP
Who we are
Alzheimer Scotland is Scotland's national dementia charity. Our aim is to make sure nobody faces dementia alone. We provide support and information to people with dementia, their carers and families, we campaign for the rights of people with dementia and fund vital dementia research.
What you'll do
In this role, you will be the first point of contact for our staff and volunteers using IT, providing technical support and troubleshooting assistance through the IT service desk platform. You will handle a variety of IT-related issues, ensuring that our systems run smoothly and efficiently. You will also support the wider IT team to implement new systems and technical projects. This is a great opportunity to join an experienced in-house IT team. In the role you will increase your working knowledge of Windows PC support, Windows Server, IT Networking, Applications Support and Cyber-Security. This role is office based in either the Edinburgh or Glasgow office although some occasional travel may be required across Scotland to provide support in.
What you'll have
The successful candidate will have excellent communication skills, be passionate about technology and be eager to help others. You will be able to build rapport fast and deliver great customer service. You will ideally hold IT certification and have completed IT training at an HNC or equivalent level. Previous experience of working on an IT service desk would be beneficial.
The successful candidate for this post will be required to provide proof of right to work in the UK.
Interview Date
29 September 2026
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IT Support Assistant - 487023 in Glasgow employer: Alzheimer Scotland
Alzheimer Scotland is an exceptional employer, offering a supportive work culture that values teamwork and dedication to making a difference in the lives of those affected by dementia. Located in the vibrant city of Edinburgh, employees benefit from opportunities for professional growth and development, alongside a commitment to work-life balance and employee well-being. Join us to be part of a meaningful mission while enjoying the unique advantages of working in a dynamic and compassionate environment.
