Receptionist in Maidstone

About the Role

PLEASE NOTE – We are NOT offering Sponsorship and are unable to take overseas applications at this time

Cornerstone Healthcare is looking for an experienced and passionate Receptionist to join our award-winning team at The Burren. The Burren is a brand‑new purpose‑built service location in South Bristol, providing high quality care and supporting residents with varying complex neurological, mental health & dementia care needs in a comfortable and safe living environment. Our approach focuses on individualised care, considering the whole person’s unique strengths and challenges, rather than just the diagnosis.

What do you need?

• At least 1 year’s experience working in a similar role (essential)
• Experience in the Healthcare Sector (essential)
• Ability to multi‑task, plan and prioritise work
• Good communication skills, both verbal and written
• IT literacy including the use of Microsoft Office
• Full UK driver’s licence and access to own car (essential)

What hours will you work?

Shift times: 08:00 am until 06:00 pm; 35 hours per week across a 3/4 shift pattern. Weekend work is required. Pay rate – £12.60 ph.

What will you be doing?

• Answer all telephone calls that come through to Reception
• Meet and greet all visitors, maintaining a helpful and professional approach and ensuring a welcoming area
• Handle deliveries and inform the relevant person
• As requested, create and amend staff rota as well as book and cancel agency staff
• Complete orders such as uniform, stationary, Amazon and anything else requested by the General Manager and other departments
• Take samples to the local surgery and pharmacy when required, and collect medication
• Manage the signing‑in book daily, ensuring it is in place each day and all visitors sign in and out
• Update the internal HR/clocking‑in system
• Raise purchase orders and file accordingly
• Manage the staff lunch ordering book and spreadsheet
• Communicate with the team via People Planner messages, email, letters and memos when required

Benefits Package Worth Up To £5,000

• Subsidised lunch available daily
• Free uniform laundered on site, ready for your next shift
• Monthly overtime raffle – receive a ticket for each overtime shift completed and the winner receives an additional £200 in their pay packet
• Enhanced pay rates for overtime and bank holidays
• Pension scheme
• Enhanced DBS fully covered and automatically added to the update service
• Paid e‑learning training
• Reward and recognition through vouchers and cash incentives for Christmas and long service
• Refer a friend scheme up to £1,000
• Paid company events
• Cycle‑to‑work scheme
• Healthcare cash plan worth up to £700 (including dentistry and optical) plus access to a 24/7 employee assistance programme offering psychological support to staff to avoid stress and burnout, enabling everyone to focus on caring for our residents
• Access to Blue Light card – over 13,000 discounts
• Subject to terms and conditions

About Us

Cornerstone Healthcare Group is a multi‑award‑winning, sector‑leading organisation with an innovative approach to complex care. We specialise in supporting adults of all ages with complex neurological, physical and mental health needs. Residents typically live with neurological degenerative conditions such as dementia, often with an underlying mental health condition, and are vulnerable and at times prone to challenging behaviours associated with complex conditions. Many have been unable to remain in other settings because their needs have been deemed too high or too challenging. Operating well‑established homes in Waterlooville, Curdridge (Hampshire) and Mytchett (Surrey), as well as a new state‑of‑the‑art eco‑home in Bristol, the Group has built a reputation for delivering consistently high standards of care, focusing on the individual journey of each resident. At Cornerstone, the expert clinical care skills and approach of the team mean that people with the most complex needs can find a place to call home.