At a Glance
- Tasks: Lead global operations and manage the UK subsidiary for a tech-driven airport solutions company.
- Company: Join a global leader in airport IoT solutions with over 4,000 employees worldwide.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Exciting opportunity to work with international teams and develop your career in a fast-growing industry.
- Why this job: Be at the forefront of innovation in aviation technology and make a real impact.
- Qualifications: Strong leadership skills and experience in operations management required.
The predicted salary is between 80000 - 100000 £ per year.
Join a Global Leader in Airport IoT Solutions. As part of a global technology group employing more than 4,000 people worldwide, we design, deploy and support mission‑critical software and IoT solutions dedicated to the airport industry. Our technologies are used by major international airports to optimize operations, improve passenger experience and ensure the highest levels of operational reliability.
To support our continued growth in the United Kingdom and internationally, we are seeking a Head of Operations & Country Manager UK who will combine strategic operational leadership with local executive representation of our UK subsidiary. This is a unique opportunity to play a key role in a fast‑growing international business operating at the intersection of aviation, software and industrial IoT.
Your Mission
Reporting to Group Management, you will lead global operational activities while acting as the local representative and leader of our UK entity.
- Global Operations & Support Leadership (70%)
You will be responsible for ensuring operational excellence across our international customer base. Your key responsibilities will include:
- Leading the deployment and commissioning of IoT solutions across more than 150 international airport sites.
- Ensuring the performance, availability and reliability of over 10,000 connected devices in operation worldwide.
- Managing global technical support activities and guaranteeing compliance with contractual Service Level Agreements (SLAs).
- Driving continuous improvement of operational processes and customer service delivery.
- Overseeing international supply chain and logistics operations, including inventory management for hardware and spare parts.
- Coordinating cross‑functional teams to ensure flawless execution of projects and customer commitments.
- Country Management – United Kingdom (20%)
As the local representative of the UK subsidiary, you will:
- Act as the primary legal and operational representative of the British entity.
- Ensure compliance with local regulations in collaboration with Group support functions (HR, Finance, Legal, HSE).
- Lead and develop the London‑based team.
- Promote a culture of accountability, customer focus and operational excellence.
- Build and maintain strong relationships with airport authorities, strategic partners and key stakeholders across the UK market.
- Contract & Procurement Management (10%)
You will also oversee:
- Service, maintenance and support contract management.
- Negotiation and management of supplier agreements.
- Monitoring of contractual KPIs and performance commitments.
- Procurement relationships with logistics providers, hardware suppliers and subcontractors.
Head of Operations & Country Manager in London employer: Alvest Equipment Services
As a global leader in airport IoT solutions, we pride ourselves on fostering a dynamic and inclusive work environment that champions innovation and operational excellence. Our employees benefit from extensive growth opportunities within a supportive culture that values collaboration and accountability, all while being part of a mission-driven team dedicated to enhancing the aviation industry. Located in the UK, our London office offers a unique chance to lead impactful projects at major international airports, making a tangible difference in passenger experience and operational reliability.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations & Country Manager in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show them you’re not just another candidate; you’re the perfect fit for their team. Tailor your answers to reflect their values and mission.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. We can’t stress enough how important it is to be confident and articulate when discussing your experience and skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Head of Operations & Country Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of Operations & Country Manager role. Highlight your leadership in operational excellence and any relevant experience in the airport or IoT sectors.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your strategic vision for operations!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to lead teams and improve processes. Numbers and results speak volumes, so include metrics where possible!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our growing team!
How to prepare for a job interview at Alvest Equipment Services
✨Know Your IoT Inside Out
Make sure you understand the ins and outs of IoT solutions, especially in the airport industry. Brush up on how these technologies optimise operations and enhance passenger experiences. Being able to discuss specific examples will show your expertise and passion for the field.
✨Showcase Your Leadership Skills
As a Head of Operations & Country Manager, leadership is key. Prepare to share examples of how you've successfully led teams and managed projects in the past. Highlight your ability to drive operational excellence and foster a culture of accountability and customer focus.
✨Understand the Regulatory Landscape
Familiarise yourself with local regulations that impact the airport industry in the UK. Be ready to discuss how you would ensure compliance while leading the UK subsidiary. This shows that you’re not just a strategic thinker but also someone who pays attention to the details.
✨Build Relationships
Think about how you would approach building relationships with airport authorities and strategic partners. Prepare to discuss your strategies for maintaining strong connections and how you would navigate challenges in stakeholder management. This will demonstrate your readiness to represent the company effectively.
