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- Tasks: Lead operations and drive strategic initiatives for Corporate Transformation Services in EMEA.
- Company: Join Alvarez & Marsal, a top global professional services firm known for impactful solutions.
- Benefits: Enjoy competitive salary, bonuses, and career growth opportunities in a collaborative environment.
- Why this job: Be a culture architect and empower teams while driving operational excellence and sustainable growth.
- Qualifications: Extensive experience in professional services with strong leadership and strategic planning skills required.
- Other info: Occasional travel may be needed to support operations across the EMEA region.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
Description
About the firm
Companies, investors and government entities around the world turn to Alvarez & Marsal (A&M) for leadership, action and results. Privately held since its founding in 1983, A&M is a leading global professional services firm that provides advisory, business performance improvement and turnaround management services. When conventional approaches are not enough to create transformation and drive change, clients seek our deep expertise and ability to deliver practical solutions to their unique problems.
With over 10,000 people providing services across six continents, we deliver tangible results for corporates, boards, private equity firms, law firms and government agencies facing complex challenges. Our senior leaders, and their teams, leverage A&M’s restructuring heritage to help companies act decisively, catapult growth and accelerate results. We are experienced operators, world-class consultants, former regulators and industry authorities with a shared commitment to telling clients what is really needed for turning change into a strategic business asset, managing risk and unlocking value at every stage of growth.
To learn more, visit: AlvarezandMarsal.com.
The team
Corporate Transformation Services (CTS) is one of A&M’s core competencies, dedicated to helping clients achieve profitability targets and navigate strategic and operational challenges sustainably. The focus is on restoring financial and operational performance to drive measurable results for clients across diverse industries-including retail, automotive, and manufacturing-ranging from upper mid-sized businesses to large international corporations, providing impactful solutions and transformative outcomes.
Role Overview
The Operations Director will play a pivotal internal role in driving sustainable growth and operational excellence across the CTS Strategic Business Unit (SBU) in EMEA. This role is accountable to the CTS Executive Committee (ExCo) for overseeing operations, driving strategic initiatives, and leading the People portfolio .
The Operations Director will act as the bridge between CTS leadership, shared services teams, and business stakeholders to align strategy with execution. As a culture architect , this individual will foster a highly inclusive environment that empowers team members to thrive while driving operational efficiency and talent development.
We are seeking a strategic, hands-on leader with a strong blend of industry and professional services experience , proven operational expertise, and the ability to build trusted relationships.
Key Responsibilities
1. Operational Leadership
- Collaborate with CTS Leaders to define and execute the SBU vision, operational strategy , and growth plans.
- Oversee daily SBU operations across finance, reporting , and business management , ensuring efficiency, alignment with objectives, and cost control.
- Drive the development and implementation of operational policies, processes , and technologies to enhance effectiveness.
- Co-own routine and ad-hoc CTS reporting in partnership with the Head of Finance, including:
- Annual CTS Business Plan coordination.
- Presenting clear, actionable insights to leadership.
2. Strategic Initiatives
- Lead and manage cross-functional projects to drive operational improvements, growth strategies, and infrastructure development.
- Identify areas for enhancement through operational analysis and implement solutions.
- Foster alignment and collaboration between CTS and EMEA shared services (finance, HR, IT) to leverage central resources effectively.
3. People Development & Talent Strategy
- Partner with the Global People Organisation to develop and execute talent strategies that align with CTS objectives.
- Oversee the full employee lifecycle, including:
- Recruiting & onboarding plans to attract top talent.
- Resourcing schedules ensuring individual development needs are balanced with business priorities.
- Addressing capability gaps through targeted learning and development programs.
- Embedding Inclusive Diversity principles across the team.
- Own and enhance the CTS people development processes by improving quality, completeness, and follow-through across:
- Project reviews & engagement feedback.
- Mid-year and annual performance reviews.
- Promotion and remuneration processes.
- 360 feedback and Personal Development Plans.
- Drive initiatives to build a positive and engaged culture , including:
- Staff communications, team-building activities, and off-site events.
- Leadership engagement and performance manager effectiveness.
- Evolving the CTS culture to create a fulfilled, motivated, and high-performing team .
4. Quality & Risk Management
- Update and standardize the CTS playbook , embedding best practices across project management and risk processes.
- Introduce formal project reviews for key projects, focusing on project governance and improving the employee experience.
- Champion operational excellence by developing tools, dashboards, and processes that drive consistency and quality .
Experience & Qualifications
- Extensive experience, ideally within professional services or consulting combined with operational leadership in a corporate environment.
- Proven expertise in strategic planning , operations management, and people leadership .
- Strong understanding of business operations and ability to align talent strategies with organizational goals.
- Experience leading cross-functional teams and driving large-scale change initiatives .
- Excellent communication , interpersonal, and project management skills with the ability to influence and build trusted relationships.
- Demonstrated ability to balance strategic vision with hands-on execution in a fast-paced environment.
What We Offer
- A collaborative and high-performing environment with opportunities to drive real impact in a growing global organization.
- Competitive salary, bonus, and benefits package.
- Exposure to cross-border operations and collaboration with senior leadership across EMEA.
- Opportunities for career development and growth within Alvarez & Marsal’s dynamic ecosystem.
Note: This role may require occasional travel to support CTS operations across the EMEA region.
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Operations Director, Corporate Transformation Services (EMEA) employer: Alvarez & Marsal
Contact Detail:
Alvarez & Marsal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director, Corporate Transformation Services (EMEA)
✨Tip Number 1
Familiarize yourself with Alvarez & Marsal's core competencies, especially in Corporate Transformation Services. Understanding their approach to operational excellence and strategic initiatives will help you align your experience with their needs.
✨Tip Number 2
Network with current or former employees of A&M to gain insights into the company culture and expectations for the Operations Director role. This can provide you with valuable information that can set you apart during discussions.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven operational improvements and managed cross-functional teams in your previous roles. Highlighting measurable outcomes will demonstrate your capability to deliver results.
✨Tip Number 4
Showcase your understanding of inclusive leadership and talent development strategies. A&M values a culture that empowers team members, so be ready to share how you've fostered an inclusive environment in your past experiences.
We think you need these skills to ace Operations Director, Corporate Transformation Services (EMEA)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Operations Director position. Tailor your application to highlight relevant experiences that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your understanding of Alvarez & Marsal's mission and values. Show how your experience in operational leadership and strategic planning can contribute to their Corporate Transformation Services.
Highlight Relevant Experience: In your CV, emphasize your extensive experience in professional services or consulting, particularly in operational leadership roles. Use specific examples to illustrate your success in driving operational improvements and managing cross-functional teams.
Showcase Your People Skills: Given the emphasis on talent development and team culture in the job description, be sure to include examples of how you've successfully led teams, developed talent strategies, and fostered an inclusive environment in your previous roles.
How to prepare for a job interview at Alvarez & Marsal
✨Understand the Company Culture
Before your interview, take some time to research Alvarez & Marsal's culture and values. As the role emphasizes being a 'culture architect', demonstrating your understanding of their inclusive environment and how you can contribute to it will set you apart.
✨Showcase Your Operational Expertise
Be prepared to discuss your previous experiences in operational leadership. Highlight specific examples where you've driven efficiency, implemented policies, or managed cross-functional teams. This will illustrate your capability to oversee daily operations effectively.
✨Prepare for Strategic Discussions
Since the role involves leading strategic initiatives, think about past projects where you identified areas for improvement and successfully implemented solutions. Be ready to share these insights and how they align with the goals of the Corporate Transformation Services.
✨Emphasize People Development Skills
The position requires a strong focus on talent strategy and people development. Prepare to discuss your approach to recruiting, onboarding, and developing team members. Share examples of how you've fostered an inclusive environment and addressed capability gaps in your previous roles.
