Office Manager, Manchester - 100% Office based

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.

The Role

You will be responsible for overseeing the physical workspace within the office, ensuring day-to-day operations run smoothly, employees have the necessary resources, and the office functions efficiently to create a productive and well-functioning workplace.

Responsibilities

• Main point of contact for facilities, vendors, office services, budgets, space, business continuity.
• Line Manager for Front of House and Housekeeping.
• Answering phone calls and directing queries to the relevant person.
• Monitoring and ordering stationery and IT equipment.
• Monitoring stock of kitchen supplies, proactively re-ordering.
• Monitoring office cleaning and related supplies, discussing any issues with housekeeping.
• Arranging and overseeing planned preventative and ad hoc maintenance for both the office and equipment, answering queries from the team, liaising with the building management team or external parties to organise contractors.
• Assisting the Real Estate team as and when issues arise.
• Overseeing the management and maintenance of office technology, including computers, printers, and other equipment.
• Liaising with IT to fix issues and coordinating quarterly visits to the office.

Health and Safety

• Responsibility for maintaining a safe and healthy work environment.
• Working with other UK Health & Safety Officer to ensure compliance with health and safety and fire regulations, implementing emergency procedures, and addressing any potential hazards that may arise.
• Office first aider and fire warden.
• Ensuring training is up to date for other first aiders/fire wardens.

Finance

• Invoices – ensure all office related vendor invoices are processed on Agresso and paid on time.
• Managing office facilities budget.
• Dealing with any queries relating to invoices and payments.

HR Support

• Monitoring the weekly new joiners list.
• Onboarding and acting as first point of contact for new joiners.
• Issuing and managing security passes for new joiners, team members and contractors.
• Coordinating with IT to ensure laptops, mobile phones and other equipment for new joiners are delivered in good time.

Communication

• Sending general office notifications to staff, communicating information, such as office events, security updates or any building maintenance that could disrupt the smooth running of the office.
• Dealing with general queries from staff on office related matters.
• Arranging desks for visitors, booking meeting rooms, requests for directions to office etc.
• Organising regular office wide team socials and Christmas party.

Front Office cover

• Maintaining common areas of the office.
• Ensuring meeting room facilities and equipment are in good working order.
• Monitoring meeting room bookings and ensuring rooms are kept tidy and well stocked.
• Setting up rooms for meetings and organising catering where required.
• Greeting guests and offering refreshments.
• Good working knowledge of the video conference and AV equipment – assisting with technical queries when required.
• Clearing and re-setting rooms after meetings.

Requirements

• Relevant experience, preferably in a professional services environment.
• Proven track record of exceeding expectations and driving results.
• Excellent oral and written communication skills to effectively communicate with team members, clients, and external stakeholders.
• Professional approach, exceptional leadership, communication, and interpersonal skills.
• Highly resourceful team-player, with the ability to also be extremely effective independently.
• Collaborative and team-oriented with a positive “can do” attitude.
• Ability to handle sensitive and confidential information with maximum discretion.
• Must be organised, detail-oriented and able to multi-task in a fast-paced environment, constantly prioritising and reassessing tasks.
• Strong analytical and problem-solving skills, with the ability to adapt to a dynamic work environment.
• Ability to proactively perform projects to successful completion within specified deadlines and be involved in executive business dealings.
• Proficiency in advanced computer software applications including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Knowledge of current health and safety legislation.
• IOSH qualification desirable.

Your journey at A&M

We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.